Bar Manager - Rock and Toss Crabhouse - Largo, Maryland
(2024-08 - 2025-12)
- Supervised and trained bartenders and bar staff to ensure high performance and service standards.
- Managed bar inventory, vendor orders, and weekly stock reconciliation to reduce waste and control costs.
- Created staff schedules and ensured proper coverage during peak hours.
- Resolved customer concerns professionally to maintain positive guest experiences.
- Developed drink specials and promotions to increase bar revenue.
- Ensured compliance with health, safety, and alcohol service regulations.
Bartender - Rock and Toss Crabhouse - Largo, Maryland
(2022-06 - 2024-08)
- Prepared and served alcoholic and non-alcoholic beverages in a fast-paced environment.
- Maintained cleanliness and organization of bar area.
- Provided exceptional customer service and built rapport with repeat guests.
- Handled cash and credit transactions and balanced register at end of shifts.
- Collaborated with servers and kitchen staff to ensure timely service.
Server - Rock and Toss Crabhouse - Largo, Maryland
(2019-06 - 2022-06)
- Delivered high-quality dining experiences through attentive and efficient service.
- Managed multiple tables during high-volume shifts while maintaining order accuracy.
- Processed orders through POS system and handled guest payments.
- Upsold menu items and specials to increase sales.
