Alejandra Canavire

Experienced healthcare professional with expertise in patient registration, customer service, and administrative support. Proven leadership abilities in managing front desk operations and improving patient flow. Proficient in medical record management, insurance verification, and referral coordination.

Senior Patient Services Representative - Children's National Pediatricians and Associates - Silver Spring, MD

(2020-11)

• Promoted to Senior Registrar, managing and leading front desk staff.
• Responsible for patient check-in/check-out, appointment scheduling, and insurance verification.
• Managed medical record uploads and coordinated referral requests using Intergy.
• Provided customer service for medication refills and patient inquiries.
• Utilized Cerner and PowerChart systems for patient management.

Registrar, and Call Center Specialist - Holy Cross Health Center - Silver Spring, MD

(2017-10 - 2020-11)

• Registered and pre-registered inpatient and outpatient patients, ensuring accuracy in the HBOC (Clin Star) system.
• Validated patient information and completed managed care notification requirements.
• Provided interpretation services and strong customer service in a fast-paced environment.

Physical Therapy Technician - Accessible Physical Therapy Services, LLC - Silver Spring, MD

(2011-11 - 2016-11)

• Assisted patients with exercises and rehabilitation under the direction of physical therapists.
• Scheduled appointments, verified insurance, and processed co-pays.
• Trained new hires and handled patient benefit eligibility and insurance submissions.
• Provided interpretation services and ensured smooth patient flow.

Personal Caregiver - Self-Employed - Rockville, MD

(2010-09 - 2011-10)

• Provided compassionate care to clients, assisting with daily activities such as transportation, housekeeping, and meal preparation.
• Advocated for clients by coordinating with healthcare providers and communicating effectively with doctors to ensure accurate medical care and treatment plans.
• Leveraged professional expertise as a former physical therapist to support clients' mobility, exercise routines, and overall well-being.

Physical Therapist - Clinica Cemes - La Paz, Bolivia

(2003-01 - 2010-05)

• Treated orthopedic and neurological patients, designing personalized home exercise programs.
• Delivered therapies including manual techniques, reflexology, and modalities such as ultrasound and e-stim.
• Educated patients on recovery strategies to ensure long-term health outcomes.

Bachelor's - Physical Therapy - UNICEN (2000) La Paz, Bolivia