Alex DiLauri

Organized and detail-oriented professional with extensive experience coordinating services, maintaining confidential records, managing high-volume documentation, communicating with healthcare professionals and clients, and supporting multidisciplinary teams. I bring strong interpersonal skills, discretion, adaptability, and the ability to manage competing priorities in fast-paced environments while providing professional and compassionate service.

CHILDRENFIRST HEALTH CARE SYSTEM Orlando, FL

RN Clinical Supervisor/Case Manager July 2025 – June 2026

• Coordinated services for 17 clients across 3 pavilions, managing referrals, appointments, documentation, communications, and follow-up with healthcare providers and families.
• Managed confidential records, insurance updates, reports, and time-sensitive documentation while maintaining accuracy and regulatory compliance.
• Coordinated communication among physicians, specialists, clients, families, and staff to ensure information was shared accurately and tasks were completed on schedule.
• Supervised and delegated work to multidisciplinary staff while providing orientation, guidance, and ongoing support to team members.
• Monitored client needs and coordinated hospital admissions, specialist appointments, treatment updates, and discharges while balancing multiple competing priorities.

CHILDRENFIRST HEALTH CARE SYSTEM Orlando, FL

Quality Assurance March 2025 – July 2025

• Reviewed and audited 200+ electronic records daily for accuracy, completeness, consistency, and compliance.
• Conducted follow-up outreach to obtain missing information, resolve discrepancies, and ensure documentation was completed accurately and on time.
• Handled confidential information in accordance with HIPAA, federal and state regulations, and organizational policies.

WINSTON STAFFING – YALE NEW HAVEN HEALTH Bridgeport, CT

Operating Room Nurse January 2021 – August 2021

• Coordinated with physicians, nurses, anesthesia providers, and multidisciplinary teams in a fast-paced Level II Trauma Center, managing competing priorities while maintaining attention to detail.
• Communicated directly with patients and healthcare professionals, ensuring accurate information exchange and timely coordination throughout the surgical process.

LIFESPAN: RHODE ISLAND HOSPITAL Providence, RI

Operating Room Nurse June 2018 – March 2020

• Coordinated patient care, surgical preparation, documentation, equipment readiness, and communication among physicians and multidisciplinary team members in a high-volume Level I Trauma Center.
• Trained and onboarded new and auxiliary staff, providing instruction on procedures, workflows, safety requirements, and departmental expectations.

ATLANTIC CARDIOLOGY GROUP Morristown, NJ

Credentialed Medical Assistant January 2015 – April 2018

• Provided administrative and clinical support to 6 physicians, coordinating patient information, appointment scheduling, telephone communications, documentation, and daily office operations.
• Managed confidential electronic records using EPIC and AllScripts, ensuring accurate entry and retrieval of patient information.
• Handled high-volume telephone communications and scheduling while providing professional and courteous service to patients and families.
• Performed filing, data entry, medical coding, appointment coordination, and other administrative duties while managing multiple priorities in a busy medical office.
• Communicated with patients regarding appointments, medical information, and chronic disease management while maintaining professionalism and confidentiality.

ADDITIONAL SKILLS

• EPIC • AllScripts • KanTime • Electronic Medical Records (EMR) • Microsoft Office • Teams
• Registered Nurse – Florida/Multi-State • Basic Life Support (BLS) - Expires April 2028
• Intermediate fluency in Spanish • Native English speaker

PENNSYLVANIA STATE UNIVERSITY 2020 Bachelor of Science in Nursing

Certificate in Human Resource Management

COUNTY COLLEGE OF MORRIS 2018 Associate of Applied Science in Nursing

PENNSYLVANIA STATE UNIVERSITY 2009 Bachelor of Science in Human Development and Family Studies