Alexandra Fuller

Business Administration graduate with experience supporting healthcare operations, team leadership, billing coordination, vendor management, and administrative processes. Proven ability to lead staff, manage high-volume workflows, maintain accurate records, resolve operational issues, and improve day-to-day efficiency in a fast-paced environment. Strong analytical, organizational, and communication skills with experience coordinating across multiple departments and stakeholders.

Team Lead/ Clinical Operations Coordinator at Superior Dentistry (2021-08 – Present)

• Lead and support a team of 6 dental assistants, ensuring efficient daily operations and workflow coordination.
• Coordinate provider schedules, patient flow, and resource allocation to maximize productivity and operational efficiency.
• Manage patient accounts, verify insurance benefits, process payments, and maintain accurate financial records.
• Research and resolve billing discrepancies while ensuring timely follow-up and documentation accuracy.
• Process invoices and collaborate with vendors regarding purchasing, billing, inventory, and order tracking.
• Monitor inventory levels, analyze usage trends, and support cost-effective purchasing decisions.
• Train and onboard new team members on office procedures, workflows, and operational standards.
• Maintain detailed records within practice management systems while ensuring data integrity and compliance.
• Communicate with patients, vendors, and internal teams to resolve issues and support organizational goals.
• Support high-volume administrative operations while maintaining exceptional attention to detail and accuracy.

Administrative Assistant at CDS Dental Studio (2021-01 – 2021-08)

• Processed billing and pre-billing documentation for multiple client accounts.
• Tracked and reconciled production cases to ensure accuracy and timely completion.
• Maintained organized records, shipment documentation, and account information.
• Coordinated communication between offices and laboratory teams to resolve discrepancies and delivery issues.
• Managed supply ordering and inventory tracking processes.
• Supported daily administrative operations in a fast-paced environment.

Bachelor of Science in Business Administration – Louisiana State University Shreveport (LSUS) (2025-12)

Associate of Science in Business Administration – Sowela Technical Community College (2020-05)