Alli Miller
Dynamic professional with a proven track record in customer feedback management and adaptability
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About
Dynamic professional with a proven track record in customer feedback management and adaptability, honed across roles from Customer Experience Manager at Five Below to SpEd Paraprofessional. Excelled in project management and relationship building, significantly enhancing productivity and student support. Skilled in strategic planning and educational assistance, consistently achieving and surpassing employer expectations.
Experience
Customer Experience Manager - Five Below - Mansfield, Texas
(2023-09)
- Analyzed buying trends to optimize product sales.
- Maintained organization of sales floor and stockroom.
- Introduced incentive and recognition projects to increase employee productivity.
- Ensured company policies and procedures were being complied with.
- Executed multiple projects simultaneously.
- Assisted customers in selecting appropriate items based on their individual needs.
- Implemented loss prevention strategies including monitoring security cameras, implementing check-out procedures.
SpEd Paraprofessional - Arlington ISD - Arlington, Texas
(2020-08 - 2022-05)
- Monitored student behavior and needs.
- Assisted lead teacher with preparing and executing lesson plans.
- Prepared handouts, study materials and other teaching aids.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Communicated regularly with parents regarding their child's progress.
- Improved behavior with modification and positive reinforcement techniques.
- Provided supplemental supervision in classrooms, schoolyards, and cafeterias.
- Instructed small groups of students in alphabet, shapes and color recognition.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Assisted in creating IEPs based on assessment results and input from teachers and parents.
Data Entry Clerk - Surgical Care Affiliates Inc. - Arlington, Texas
(2019-05 - 2020-05)
- Assisted patients with check-in process to ensure a smooth and easy transition to their appointment.
- Administered temperature and symptom checks to all patients before entering surgical facility.
- Assisted nurses with contacting family members for pickup.
- Stayed up to date on new company policies and trainings.
- Scanned documents into appropriate databases for storage purposes.
- Operated various office equipment such as scanners, printers. when required.
Childcare Provider - Church on Rush Creek - Arlington, TX
(2015-11 - 2017-02)
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Helped develop motor skills through active playtime activities like running, jumping.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Developed positive relationships with families that transcended past my time of employment. (I.E. offered more opportunities of employment such as full time caretaking)
- Dressed children and changed diapers.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Sanitized toys and tables to maintain clean, safe environment.
Education
High School Diploma - Mansfield Summit High School (2017-05)
Some College (No Degree) - Education - Tarrant County College

