FLIGHT ATTENDANT - ENVOY INC - Irving, TX
(2023-02)
- Delivered exceptional customer service by greeting passengers and explaining procedures and services.
- Maintained emergency equipment, ensuring fire extinguishers and oxygen systems remained operational.
- Demonstrated use of safety equipment to assist passengers during emergencies, guiding them to exits.
- Prepared aircraft for takeoff and landing by securing luggage and verifying regulatory compliance.
- Conducted regular cabin checks throughout flights to serve refreshments and address passenger needs.
- Compiled detailed post-flight reports documenting passenger counts, sales, inventories, and incidents.
- Assisted passengers with boarding procedures, ensuring comfort in seating arrangements.
- Collaborated with crew members to foster a positive cabin environment.
BEAUTY COUNTER MANAGER - MACY'S - Palm Beach Gardens, FL
(2021-06 - 2023-02)
- Developed and maintained a productive team through hiring, training, and professional development initiatives.
- Achieved sales goals set by management and General Manager consistently.
- Acquired comprehensive product knowledge to suggest improvements and new product ideas.
- Assisted Branch Manager and Manager of Counters with effective Human Resource Planning.
- Managed RTVs and damages regularly with authorization from Management.
- Addressed performance challenges promptly per Company policy, reporting findings to the Manager.
- Recognized contributions of BAs/Consultants, documenting successes for Manager's review.
- Managed daily operations of cosmetics department, ensuring product availability.
- Trained and mentored new staff on customer service standards and product knowledge.
- Conducted inventory management, tracking stock levels and ordering supplies when needed.
- Organized promotional events to engage customers and boost sales in the department.
- Collaborated with team members to maintain a clean and organized sales area.
BEAUTY ADVISOR - BELK (Lancome) - Savannah, GA
(2018-06 - 2021-02)
- Advised customers on product selection based on skin type and face shape.
- Maintained up-to-date knowledge of product ranges, fragrances, and colors.
- Provided facials and makeup applications to enhance customer experience.
- Displayed and organized cosmetics on counters; restocked inventory as needed.
- Monitored stock levels and placed reorder requests to ensure availability.
- Recorded sales data to track targets and evaluate incentives.
- Created personalized service through meticulous customer record management.
- Processed payments in cash, cheque, and credit card formats efficiently.
- Maintained knowledge of current beauty trends and product launches.
- Trained new team members on product knowledge and customer engagement.
RETAIL SALES ASSOCIATE - INGLOT COSMETICS - Lagos, Lagos
(2014-08 - 2016-08)
- Comprehensive knowledge of sales techniques and best business practices.
- Providing insights into consumer behavior.
- Able to work in fast paced environment.
- Maintaining high visibility and energy levels on the shop floor.
- Extensive sales software knowledge.
- Ability to sit, stand and walk around for long periods of time.
- Ability to interact effectively at all levels of an organization.
- Can easily make connections with various kinds of people.
- Always Displaying a professional and unbiased manner.
- Can bend, twist, and stand to perform job functions.
- Able to adapt to immediate or unforeseen challenges.
- Detail orientated and consistently accurate.
