Retail Store manager - Detail Garage / Chemical Guys
(2025-01)
- Lead daily store operations, driving sales performance and elevating the customer education experience
- Build and develop a high-performing team through coaching, scheduling, and brand-aligned training
- Execute merchandising strategies and maintain operational standards to maximize revenue and retention
Assistant General manager/Acting GM - Massage Envy PCRK
(2024-02 - 2025-02)
- Drove membership sales growth through targeted marketing campaigns and patient engagement strategies
- Acted as GM, overseeing full clinic operations, staff performance, and client satisfaction metrics
- Implemented retention initiatives that strengthened member loyalty and improved monthly recurring revenue
Studio Manager - Ride Indoor cycling
(2023-12 - 2024-02)
- Managed studio operations, staff scheduling, and membership sales to sustain high customer satisfaction
- Oversaw class enrollment, financial reporting, and real-time resolution of client concerns
- Maintained operational compliance and supported revenue targets during a high-growth period
Director of Operations - Farmingdale
(2021-02 - 2023-09)
- Directed operations across 2 locations generating 55% of NYS revenue (~$2M+), reporting directly to CEO
Key Holder/ Delivery Manager - Curaleaf
(2017-12 - 2021-02)
- Managed dispensary operations, inventory control, and staff training in a high-volume, compliance-driven environment
