Materials Management / Asset Management clerk - New York City Department of Buildings - Manhattan, NY
(2024-08 - 2025-04)
- Assisted in maintaining inventory for all NYC Department of Buildings, satellite offices, and borough offices.
- Enhanced sensitive filing processing efficiency in materials.
IT Specialist II - Infosys - Hartford, CT
(2021-12 - 2022-12)
- Collaborated with vendors on important projects to support their workflow using DB2 and SQL.
Sales Associate - Canada Goose - Manhattan, NY
(2021-09 - 2021-12)
- Increased new product sales resulting in items to sell out.
- Maintained Canada Goose sales floor.
- Educated Canada Goose clientele on the history of high performing products such as the Mystique and the Expedition parkas.
Client Services - Gucci - Manhattan, NY
(2018-10 - 2020-01)
- Managed and updated In-Store and Online client account information to keep records accurate and current.
- Balanced the needs of multiple clients simultaneously using Oracle and Salesforce in a fast-paced retail environment.
- Promoted client satisfaction by working with operational teams in the proper resolution of service issues.
- Advised Gucci clientele for all US, Canada, and Gucci.com, as well as liaising between Gucci in-store patrons, store personnel, and internal departments.
Software Consultant - Kaweah Delta Hospital - Visalia, CA
(2018-05 - 2018-06)
- Assisted hospital staff, including doctors, nurses, and nursing assistants, with the Cerner software for their daily operations.
- Improved system uptime by maintaining workstations and providing troubleshooting assistance, leading to a decrease in downtime.
Software Consultant - Inspira Health Network - Vineland, NJ
(2018-02 - 2018-03)
- Provided support for hospital staff, such as Doctors, Nurses, and Nurse Assistants, on the Cerner software for their day-to-day operations.
- Provided on-site support for workstations and quickly resolved technical issues to ensure smooth operations.
E-Commerce Manager - Man Of The World - Brooklyn, NY
(2016-10 - 2017-04)
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Assessed and optimised marketing materials with a strong focus on the local consumer perspective, driving sales growth and expanding Gentry's key client base.
- Coordinated with upper management for in-store events to further push sales in the immediate Williamsburg area.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Provided effective support by troubleshooting and repairing office hardware.
Retail Management Keyholder - IRO - Manhattan, NY
(2014-11 - 2016-10)
- Oversaw Inventory Operations in IRO SOHO, the Upper West Side, and the Upper East Side.
- Provided onsite training for day-to-day operations and workflow.
- Conducted analysis to address inventory control issues which led to less inventory shrinkage.
Sales Associate / Stock Manager - Zadig - Manhattan, NY
(2012-10 - 2013-09)
- Opening and closing the store with the sales Managers on duty.
- Oversaw and maintained the stock inventory operations including receiving and shipping transfers, fulfilling online orders, re-stocking the sales floor in a timely fashion, and maintaining organization in the stock area.
- Worked together with merchandisers to push unpopular pieces to further push sales.
- Received and allocated stock from France to locations in both the US and Canada.
Retail Management Keyholder - American Apparel - Manhattan, NY
(2010-05 - 2012-10)
- Inventory Keyholder Opening and Closing the store with the sales manager on duty.
- Overseeing the stock/ inventory operations including receiving and shipping transfers, fulfilling online orders, re-stocking the sales floor in a timely fashion, and maintaining organization in the stock area.
- Corrected discrepancies quickly to maintain current information.
- Managed teams of several people or more.
- Increased on sight e-commerce sales.
