Arina Lushchaienko
Customer-focused hospitality professional
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About
Customer-focused hospitality professional with experience in luxury front desk operations, guest relations, events, and client services. Known for delivering exceptional guest experiences through professionalism, attention to detail, and strong communication. Skilled at managing multiple priorities in fast-paced environments while anticipating guest needs and building lasting relationships. Passionate about providing five-star service and contributing to the success of every team.
Experience
RECEPTIONIST / FRONT DESK ASSOCIATE - Wax Spa
- Manage appointments and daily bookings using Vagaro scheduling software.
- Greet clients and deliver welcoming, professional experience both in-person and over the phone.
- Process payments using Clover POS system and maintain accurate client records.
- Coordinate with staff to ensure smooth daily operations and exceptional service.
- Maintain a clean, organized, and relaxing front desk environment.
PRIVATE CHEF ASSISTANT - Private Residence
5 Months
- Assist with meal preparation, kitchen organization, and inventory management.
- Support in catering and private event preparation for high-end clientele.
- Ensure cleanliness and food safety standards are always maintained.
- Work closely with chefs to deliver quality and timely service.
BARTENDER - Viberhaus & Euphoria
5 Months
- Craft and serve drinks in a high-volume, high-energy environment.
- Engage with guests and create a welcoming, enjoyable atmosphere.
- Handle payments, tabs, and transactions accurately.
- Maintain cleanliness and organization of bar areas and supplies.
CLIENT SERVICES COORDINATOR - Mint Cleaning Solutions
2 Years
- Served as the primary point of contact for restaurant and retail franchise clients.
- Scheduled and coordinated recurring cleaning services and managed job schedules across multiple locations.
- Communicated with clients to address inquiries, resolve concerns, and ensure high satisfaction.
- Prepared invoices, maintained service records, and tracked payments.
- Supported operations team to ensure quality standards and timely service delivery.
CASHIER - Publix
2 Years
- Processed cash and card transactions accurately and efficiently.
- Provided excellent customer service and resolved issues with professionalism.
- Maintained a clean, organized, and welcoming checkout area.
Education
Sophomore - Business Administration - FLORIDA INTERNATIONAL UNIVERSITY (FIU) (2028) Miami, FL


