Barbaragf
High-energy hospitality professional with over 4 years of experience in fast-paced, high-volume dining
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About
High-energy hospitality professional with over 4 years of experience in fast-paced, high-volume dining. Expert in delivering personalized guest experiences, driving sales through menu knowledge and upselling, and maintaining seamless floor operations. TIPS certified and committed to excellence in every shift.
Experience
Server at Aquarelle (2025-12 – Present)
- Delivered exceptional service, ensuring each customer had a memorable dining experience by attentively addressing their needs and preferences.
- Developed a strong knowledge of wine pairings and selections, providing personalized recommendations to enhance meal enjoyment and elevate the overall dining experience.
- Maintained a high standard of presentation and service, ensuring tables were impeccably set and the dining environment was welcoming.
- Worked closely with kitchen staff and management to coordinate seamless service during busy shifts, contributing to a positive team atmosphere.
Lead Server at H&H Cantina (2025-11 – Present)
- Lead floor operations and mentor junior staff on service standards to ensure peak efficiency.
- Mastered a diverse menu to provide expert recommendations, consistently hitting high average checks.
- Proactively resolve guest issues on the floor, ensuring 100% satisfaction and positive review.
Server at The Wallace Lounge (2025-01 – 2026-06)
- Provide attentive, high-end service in a demanding, high-energy lounge environment.
- Maximize revenue by upselling premium spirits and seasonal specials.
- Maintain precise financial accuracy when managing cash drawers and high-volume credit transactions.
Server & Lead Host at PHD Terrace (2024-02 – 2025-07)
- Server: Leveraged deep knowledge of wine and liquor pairings to enhance the dining experience.
- Lead Host: Orchestrated guest seating and flow during peak hours to maximize table turnover.
- Ensured 100% compliance with alcohol safety standards as a TIPS-certified professional.
Server at Akasaka Sushi (2023-03 – 2023-12)
- Delivered fast, accurate service for a high-volume, quick-turnover establishment.
- Maintained detailed knowledge of ingredients and allergens to ensure guest safety and satisfaction.
Assistant Manager at 19 Hole Barbershop (2021-08 – 2023-12)
- Developed strong "front-of-house" skills by managing client relations and scheduling.
- Streamlined operational strategies that improved service speed and client retention.
Education
– Baruch College (CUNY) (2028-05)
