Betty Roberts

Dedicated healthcare professional, progressive leadership experience who has successfully managed employees as the Life Enrichment Director, House Supervisor and the Assistant Executive Director / Business Office Manager / HR Director.

Assistant Executive Director - Cedarhurst at Edison Lake

(2025-04 - 2026-03)

Maintained all employee and residents' files as required by policy for a community of nearly 100 residents. Completed monthly financial reporting. Trained new hires, and monthly all staff training sessions with 50 - 60 employees.

Ensured staff completed 95% of mandatory monthly training to stay in corporate compliance. Reviewed budgets / Capital Expenses / Aging with ED. Conducted employee counseling / termination / exit interviews for an average of 2 interviews per month; 24 per year.

Assisted with investigations related to abuse with the ED. Crisis management - staff / residents / family / building.

• Kronos / Paylocity / Zendesk / Apploi

Director of Marketing and Sales - Morning View AL - Memory Care

(2022-12 - 2025-02)

Successfully planned and executed events to bring the community into the building. Reviewed financial ability to pay – private pay / Age and Disabled Waiver. Started the application process for Medicaid / Age and Disabled Waiver and Military Benefits, as needed.

• CRM

Life Enrichment Director - Holy Cross Health and Rehab

(2021-01 - 2022-12)

• Completed all mandatory documentation as required by state and corporate, monthly.
• Planned and executed all activities and special events, as scheduled.
• Scheduled staff, ensured all training was completed on time, conflict resolution and annual reviews monthly.
• Assisted with Social Services, admission paper work, MDS, and care plans.

Activity Director - Cardinal Nursing and Rehab

(2017-04 - 2020-12)

• Completed all mandatory documentation as required by state and corporate, monthly.
• Planned and executed all activities and special events, as scheduled.
• Scheduled staff, ensured all training was completed on time, conflict resolution and annual reviews monthly.

House Supervisor - Bowen Center

(2012-09 - 2017-03)

• Hired, trained, scheduled and inserviced all staff at the group home.
• Reviewed Medicaid billing, for hours billed by my staff.
• Ensured all policies were followed.
• Ensured that staff were aware of Resident Rights and Abuse, to ensure that this protected population was well cared for.

Business Office Manager / HR Director - West Park Healthcare Facilities

(2004-03 - 2012-08)

• Maintained employee and residents files.
• Completed all new hire orientation.
• Billed Medicaid under RCAP, billed private pay residents.
• Assisted the ED in writing Plan of Correction for state findings, and aided in retraining staff on job specific duties in areas of concern noticed by state. The next 3 years we were deficiency free in our surveys.
• Passed audits by - Medicaid, Social Security and IDH

BS - Healthcare Administration - Purdue Global