Bri Greene

Customer-focused professional with experience in insurance claims, banking, and administrative support. Known for accurate documentation, problem-solving, and providing compassionate service in fast-paced environments. Skilled at handling confidential information, multitasking across multiple systems, and delivering excellent customer service.

Seeking a part-time position where strong communication, organizational skills, and attention to detail can contribute to exceptional customer service and operational success.

Liability Determination Adjuster - Allstate - Little Rock, AR

(2026-04)

• Investigate auto liability claims by reviewing police reports, statements, photos, and applicable laws.
• Determine liability, document findings, and communicate claim decisions with customers and involved parties.
• Maintain accurate claim files while meeting quality, compliance, and productivity standards.
• Resolve complex customer concerns with professionalism and empathy in a fast-paced environment.

Senior Small Business Banker - Regions Bank - Little Rock, AR

(2025-06 - 2026-03)

• Manage a portfolio of 100+ small-business clients, guiding them through lending, account management, and financial solutions while maintaining strict data accuracy.
• Coordinate with underwriting, compliance, and support teams to resolve complex requests quickly and professionally.
• Educate clients on digital tools and resources to streamline their processes—mirroring patient education and support delivery.
• Maintain detailed records within multiple systems, ensuring security standards comparable to HIPAA protocols.

Claims Adjuster / Customer Service Representative - State Farm Insurance - Little Rock, AR

(2019-01 - 2025-12)

• Investigated, documented, and resolved property and casualty claims, reviewing coverage details and communicating determinations to policyholders with empathy and clarity.
• Coordinated between policyholders, healthcare providers, repair facilities, and internal departments to ensure timely resolution.
• Processed high-volume claims data and maintained 98% accuracy within regulatory compliance requirements.
• Recognized for strong communication, multitasking, and time-management skills that align with patient-care coordination standards.

Administrative Support Specialist - Various Clerical & Billing Roles - Little Rock, AR

(2014-01 - 2019-12)

• Supported day-to-day administrative and billing operations for healthcare-related accounts, handling documentation, invoice verification, and claim reconciliation.
• Streamlined file management and data-entry procedures to improve accuracy and response time.

Associate of Applied Science - Business Management