Brian Johnson
Director of Operations
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About
A proven leader with a solid business insight that inspires and motivates to achieve greater efficiency and profitability. Utilizing project and time management skills along with building strong client relationships to achieve success in getting to the next level.
Experience
Director of Operations at True North Outdoor, LLC. (2025-01 – Present)
- Track and look for ways to increase efficiencies in daily production/ operation strategies.
- Build/ maintain relationships with vendors along with key client's portfolios.
- Manage companies Fleet and equipment life expectancy along with newer, more efficient industry capabilities.
- Direct reporting of updates and opportunities for increased profits in revenue and company efficiencies.
Sales Director/ Business Development Coach at Blue Beetle Pest Control (2023-01 – 2025-01)
- Create & implement effective sales strategies to meet business goals.
- Manage, motivate & mentor sales team
- Analyze & report on sales performance to ownership
- Promote a culture of continuous improvement & high performance
Account Manager/ Business Development/ Branch Estimator at Brightview Landscape (2020-01 – 2023-01)
- Set goals and objectives and establish policies for various departments in the organization.
- Manage book of business to maintain a contract retention of 96% or higher
- Mentor/ train account managers in focusing on route density and wallet share through a book of business.
- Help with training, onboarding and mentoring sales team members.
- Make data-driven decisions and recommendations for improving the sales funnel and process.
Operations Manager at Brightview Landscape (2020-01 – 2023-01)
- Coach and develop teams in the implementation of best safety practices
- Identify staff needs, perform hiring duties, and prepare daily/weekly schedules
- Proactively address performance and quality issues among staff and client properties.
- Assist Branch Manager in overall leadership of the branch.
Sr. Production Manager at Hermes Landscaping (2016-01 – 2020-01)
- Oversee overall corporate operations with a revenue budget exceeding of $12M annually.
- Establish and train quality standards
- Responsible for creating and enhancing the culture of the company.
- Development and implementation of corporate policy, mission, vision, and values.
- Identify, maintain staffing needs and utilize proper equipment requirements to increase efficiency and profitability.
Sr. Account Manager at Hermes Landscaping (2016-01 – 2020-01)
- Responsible for training/ coaching of account managers on best practices, time management, new business development, lead generation, proposal presentations and customer relations.
- Manage book of business to maintain a contract retention of 96%
- Mentor/ train account managers in focusing on route density and wallet share through a book of business.
- Maintain client satisfaction, enhancement estimation/bidding and sales, quality control, maintain contract retention rate of 96%, new business development within managed book of business.
Sales Manager at Comcast/ NBC Universal (2013-01 – 2016-01)
- Monitor, maintain sales goals and forecasts to present updates on a monthly/ quarterly basis.
- Increase market share and sales by creating sales training and team building to targeted locations.
- Responsible for effectively presenting the value of products and services to drive sales and profitability of the sales team.
- Discover and provide a solution to meet and exceed the customer's needs and expectations.
Branch Manager at Epic Landscape Productions, L.C. (2005-01 – 2013-01)
- Manage branch operations so that work is performed safely and produced on budget at the same time meeting quality expectations.
- Develop SOP's for the departments and oversee the implementation.
- Coordinate the operation and maintenance of a fleet of vehicles, trailers and equipment.
- Annual budget development and forecasting for the department.
Outside Sales/ Account Manager at Epic Landscape Productions, L.C. (2005-01 – 2013-01)
- Responsible for communicating with clients to identify their needs and work out how the company can best meet those requirements for B2B sales.
- Build and manage relationships with clients while developing business opportunities from new and existing.
- Prepare sales reports, annual forecasts and account status reports to be presented to senior management.
- New business development, lead generation, bidding/estimating, proposal presentation.
Operations Manager at Doctor's Lawn and Landscape (2001-01 – 2005-01)
- Establish work schedules; supervise staff, project management and interact with client to ensure customer satisfaction and Quality standards.
- Maintain company policies and procedures while providing a safe and secure work environment.
- Assist in the planning operational activity, Implementation and management of said operational plans.
- Instrumental in the planning, startup and staffing of branch location to increase revenue and market share.
CEO/ President at Johnson Landscape Services (1998-01 – 2001-01)
- Oversee all corporate operations with a revenue budget exceeding $2M annually.
- Training employee's the techniques and principles used in the landscape industry, adherence to industry standards and maintenance of related equipment, tools and supplies.
- Implement departmental and organizational policies and procedures to maximize output and efficiency.
- Budget development and annual sales/revenue projections.
Non-Commissioned Officer at United States Marine Corps (1990-01 – 1998-01)
- Educate and train newly commissioned officers, providing technical skills and instilling in them judgment necessary to achieve future leadership challenges.
- Responsible for the security of sensitive information, national assets and personal protection of dignitaries in foreign countries.
- Responsible for the coordination of security standards and procedures in multinational events and political campaigns.
- Leadership of subordinates in the attainment of specific company objectives and missions.
Education
Business Administration & Finance – Johnson County Community College
– United States Marine Corps

