Brianna Howard

Detail-oriented administrative and healthcare professional with 5+ years of experience managing high-volume transactions, maintaining accurate records, processing sensitive information, and ensuring compliance with regulatory requirements. Proven ability to reconcile documentation, investigate discrepancies, perform detailed data entry, and maintain accuracy in fast-paced environments. Skilled in multitasking, problem-solving, and collaborating with cross-functional teams.

Seeking a remote Cash Posting Representative position where strong organizational, analytical, and financial record management skills can contribute to revenue cycle operations.

Phlebotomy Technician II / Patient Financial Advisor - Sonora Quest Laboratories

(2020-12 - 2026-03)

• Processed and maintained accurate patient and billing-related documentation while adhering to compliance requirements.
• Performed detailed data entry and record verification to ensure accuracy across multiple systems.
• Managed high-volume daily workflows while maintaining strict attention to detail and meeting performance standards.
• Reviewed documentation for completeness and resolved discrepancies to ensure accurate record maintenance.
• Handled confidential patient information in accordance with HIPAA and organizational policies.
• Collaborated with healthcare teams to resolve issues and maintain efficient operational workflows.
• Maintained organized records and documentation supporting accurate account and patient information management.
• Demonstrated strong analytical and problem-solving skills when addressing documentation and account-related concerns.

Senior Phlebotomist - BioLife Plasma Services

(2019-05 - 2020-02)

• Maintained accurate donor records and documentation in compliance with company policies and regulatory standards.
• Conducted detailed reviews of records and information to ensure accuracy and completeness.
• Assisted with resolving documentation discrepancies and updating account information as needed.
• Processed high volumes of donor information while maintaining exceptional attention to detail.
• Trained team members on documentation procedures, compliance requirements, and quality standards.

Phlebotomy Extern - Carl T. Hayden VA Medical Center

(2019-01 - 2019-12)

• Maintained accurate patient records and completed detailed documentation in electronic systems.
• Verified information for accuracy and completeness while supporting patient care operations.
• Demonstrated strong organizational skills and attention to detail in a fast-paced healthcare environment.

Direct Support Professional (PCSL) - Various Clients

(2016-01 - 2017-10)

• Maintained detailed records and documentation regarding client services and daily activities.
• Managed multiple responsibilities while ensuring accuracy, organization, and timely completion of tasks.
• Communicated effectively with clients, families, and care teams to resolve concerns and support service delivery.

Certificate - Phlebotomy - East Valley Medical College Mesa, AZ

General Studies - GateWay Community College Mesa, AZ

High School Diploma - Humanities & Science Academy Tempe, AZ