Trivina Fuentes
Detail-oriented healthcare and administrative professional
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About
Detail-oriented healthcare and administrative professional with experience in office management, medical records, patient care, and memory care support. Skilled in HIPAA compliance, patient-centered care, and supporting individuals with complex behavioral and cognitive conditions including dementia, schizophrenia, and autism.
Experience
Office Manager - Hope Services LLC - Raleigh, NC
(2025-08)
- Oversee daily office operations and administrative workflows
- Manage records and documentation while maintaining confidentiality and HIPAA compliance
- Coordinate scheduling, correspondence, and clerical support
- Support providers and staff with documentation and operational needs
Medical Records Clerk - Clayton Rehabilitation Center - Clayton, NC
(2022-10 - 2025-07)
- Digitized and organized patient medical records
- Verified and filed patient information accurately
- Processed discharge documentation
- Maintained strict HIPAA compliance
Certified Nursing Assistant - Smithfield Manor
(2020-05 - 2022-10)
- Assisted residents with activities of daily living (ADLs)
- Ensured patient comfort, dignity, and safety
Patient Care Assistant (PCA) - Gabriel Manor Assisted Living Center - Clayton, NC
(2018-04 - 2019-11)
- Worked in a secure memory care unit
- Provided direct care to residents with dementia, schizophrenia, and autism
- Assisted with activities of daily living (ADLs) and behavioral support
- Maintained a calm, structured, and safe care environment
Wheelchair Driver - MedEx Medical Transport - Selma, NC
(2019-11 - 2020-05)
- Ensured patient safety, comfort, and confidentiality during transport
Education
Associate Degree - Medical Office Administration - Vance-Granville Community College
Certificate - Medical Billing & Coding - Vance-Granville Community College
High School Diploma - Nutley High School (2014)
