Bristol Kvernenes

Dynamic professional with 10+ years of experience in customer engagement, sales, and event planning. Tailors solutions to client needs through active listening, creative thinking, and adaptable approach. Eager to advance from frontline service to deliver exceptional customer experiences and strong relationships through sales, marketing, and customer service expertise.

Professional Transition and Relocation - Career Break - Decatur, GA

(2023-06)

Temporarily transitioned out of workforce to focus on relocating to GA while reevaluating professional priorities and seeking new roles that demand superior sales, customer service, and relationship building skills.

Assistant Manager - Deep Roots Tattoo and Piercing - Seattle, WA

(2023-02 - 2023-06)

• Drove positive customer experiences by effectively managing sales transactions and scheduling with customer-focused approach, building strong relationships to generate repeat business and customer loyalty.
• Supported three-person tattoo and piercing team by facilitating efficient operations and leveraging product expertise to guide customers in jewelry decisions, aligning recommendations with customer needs.
• Elevated brand awareness by collaborating with social media team on product drops and creative campaigns.

Counter Manager - MAC Cosmetics - Lynnwood, WA

(2022-10 - 2023-05)

• Created personalized customer experiences to maximize sales for Nordstrom’s MAC Cosmetics counter, providing tailored style, fashion, and makeup advice to customers based on current trends and individual preferences.
• Managed three Sales Associates, strengthening team capabilities through customized training and coaching while cultivating culture of positivity, accountability, and camaraderie.
• Boosted repeat business, referrals, and customer satisfaction by ensuring each customer felt seen, heard, and valued throughout sales and service process. Built strong, trust-based relationships while fostering inclusive environment.

Event Planner & Producer - Blonde Ambition Productions - Seattle, WA

(2011-12 - 2022-09)

• Led end-to-end event and production planning to ensure seamless execution and positive guest experiences. Oversaw strategic marketing campaigns, event logistics & operations, vendor coordination, and customer engagement.
• Transitioned to supportive roles in stage management to balance career with new family caretaking responsibilities following COVID-19 pandemic.
• Adhered to timeline and budget requirements by negotiating cost-effective contracts with vendors and suppliers without compromising quality or service levels, aligning event plans with client objectives.
• Generated ongoing business opportunities by developing trust-based client relationships, ensuring positive event experiences for patrons, performers, and staff.
• Select Achievements
• Improved brand awareness and event attendance by securing and developing press releases for newspapers and magazines. Partnered with local businesses to boost community engagement.
• Sold 100% of merchandise produced for Winter Solstice show by creating fully immersive experience and engaging guests in thoughtful conversation. Led vendor, product, and event coordination to ensure smooth execution.
• Curated boutique art collections, organizing art shows with engaging shopping experiences that blended retail and visual art. Drove repeat events and strengthened brand presence through authentic, consultative interactions.

Salon Owner & Operator - BK Artistry - Everett, WA

(2016-03 - 2021-05)

• Founded salon to offer creative beauty solutions, such as Russian-style manicures, Japanese nail art, and makeovers, to diverse clients. Managed all operations, sales, and customer interactions as sole proprietor, expanding offerings as needed by staying updated on industry trends.
• Built strong client base via networking and Instagram marketing, driving customer retention through superior service and proactive communication. Aligned service recommendations with customer needs through active listening.
• Fostered strong vendor relationships to negotiate favorable pricing for salon products and supplies.
• Upheld compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.