Parking Ambassador - State Farm / OVG - Atlanta, GA
(2025-08)
- Serve as operational liaison between customers, city officials, and event operations teams during large-scale events
- Coordinate real-time traffic flow and resolve on-site operational issues under high-volume conditions
- Support logistics execution including crowd movement, parking systems, and event flow management
- Document incidents and operational updates using digital tracking systems to ensure accurate reporting
- Played a key role in scaling parking operations from 3–5 to 150+ monthly users, driving substantial growth in recurring monthly revenue
Independent Operations Coordinator (Consulting) - Independent - Remote
(2017-01)
- Coordinate logistics, scheduling, staffing, and vendor operations across multiple client projects
- Manage project timelines, deliverables, and cross-functional communication to ensure successful execution
- Oversee operational workflows from planning through completion, ensuring alignment with client expectations
- Identify and implement process improvements to increase efficiency and reduce operational delays
- Support clients with organizational structure, task delegation, and workflow optimization
Warehouse Associate - Future Forwarding - Hapeville, GA
(2022-03 - 2025-06)
- Managed inbound and outbound shipment flow ensuring accuracy, timeliness, and compliance with delivery schedules
- Verified inventory accuracy against purchase orders and shipping documentation
- Coordinated with carriers, dispatch teams, and internal departments to meet daily operational goals
- Maintained warehouse organization, inventory systems, and operational readiness standards
Customer Service Representative - Main Street Checks - Birmingham, AL
(2016-02 - 2016-11)
- Managed high-volume customer interactions in a fast-paced call center environment
- Resolved account, order, and service issues while maintaining accuracy and professionalism
- Maintained detailed records while ensuring compliance with confidentiality standards
- Supported customers with system navigation, order processing, and issue resolution
Purchasing Agent / HR Assistant - BLG Logistics - Vance, AL
(2012-02 - 2015-11)
- Processed purchase orders and supported daily operational procurement needs
- Coordinated vendor communication and maintained procurement and inventory records
- Assisted with onboarding, HR documentation, and employee support processes
- Supported internal compliance tracking and administrative operations
