Cassandra Case

Senior HR Business Partner with 15+ years of experience, including 13 in human resources, advising C-suite and department leaders across multi-state, multi-site organizations. Supervises HR staff and leads HR projects in organizational design, succession planning, employee relations, and total rewards. Resolved 50+ employee relations cases across career and held turnover to 9.6% using engagement data. Experienced supporting remote, multi-state teams in Workday, UKG, and ADP.

Human Resources Manager at BeWell (2024-04 – Present)

HR Business Partner to C-suite and corporate leaders across Finance, Marketing, Operations, and Legal.

• Held annual turnover to 9.6% by analyzing Employee Experience Index (EXI) and engagement data and building targeted retention plans.
• Supervise HR staff, assigning work, coaching performance, and developing skills, while leading HR projects from planning through rollout.
• Advise Finance, Marketing, Operations and executive leadership on organizational design, team structure, succession depth, and role architecture during business change.
• Lead employee relations cases and workplace investigations in partnership with legal counsel, with zero legal exposure or retaliation claims.
• Manage a $1.35M Total Rewards and HR operating budget; guide leaders through merit reviews, market adjustments, and performance calibration.
• Introduced AI tools for HR case management and policy drafting, cutting routine administrative work by 35% and improving intake response times.

People Business Partner / HR Administrator at Eye Associates of New Mexico (2022-11 – 2024-04)

Partnered with the CHRO and department directors across an 800-employee organization with 10+ sites.

• Guided department heads through restructurings, clarifying roles and realigning teams smoothly.
• Built performance evaluation frameworks and a first-time manager coaching program, achieving 100% on-time performance review completion across 10+ sites.
• Updated and standardized cloud-based HR handbooks and compliance protocols to keep policies consistent across locations during company expansion.

HR Program Manager / People Partner at Kupono Government Services (U.S. DOE Contractor) (2018-09 – 2022-09)

Site HR lead for 200 employees in a matrixed federal contracting environment.

• Led succession planning reviews and a "Two-in-a-Box" mentoring model, maintaining 100% leadership continuity in critical roles.
• Achieved a 100% pass rate on federal quality and labor audits with zero compliance violations, and led HR operations through three contract transitions with no operational downtime.
• Partnered with Talent Acquisition to streamline hiring pipelines for technical roles.
• Managed the interactive ADA accommodation process, retaining 100% of key technical staff through medical recoveries.

HR Program Manager at Chenega Government Services (2015-10 – 2018-09)

HR Administrator / Workday Lead at Thornburg Investment Management (2013-09 – 2015-10)

Department Administrator / Office Manager at Baker Hughes / JOA Software and Services (2010-05 – 2013-09)

Master of Business Administration (MBA) in Human Resource Management – New Mexico Highlands University

Bachelor of Business Administration (BBA) in Marketing and Operations – University of New Mexico