Front Desk Agent - Linchris Hotel Corporation - Hyannis, MA
- Greeted and checked in guests, ensuring a warm and welcoming experience upon arrival
- Efficiently managed guest reservations, including check-ins, check-outs, and room assignments
- Provided accurate information about hotel facilities, services, and local attractions to enhance the guest experience
- Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels of customer satisfaction
- Handled cash transactions for room charges, deposits, and incidentals with precision and attention to detail
- Maintained a clean and organized front desk area at all times for efficient operations
- Collaborated with housekeeping staff to ensure timely delivery of requested amenities or services to guest rooms
Budtender - In Good Health - Sandwich, MA
(2023-08 - 2024-11)
- Cashing out patients/ customers.
- Helping them decide which product is best for them
- Helped stock paper products on the back counter
- Talked knowledge about the cannabinoids & the affects
- Picked quality product for each individual patient/customer
Dental Receptionist - Great Expressions Dental Centers - Hyannis, MA
(2023-02 - 2023-06)
- Managed the front desk, ensuring a welcoming and professional atmosphere for patients
- Scheduled and confirmed patient appointments, optimizing the daily schedule for efficiency
- Coordinated patient check-in and check-out processes, handling insurance verification and payment collection
- Maintained electronic patient records, ensuring accuracy and compliance with privacy regulations
- Answered phones, addressed patient inquiries, and provided information about dental services
- Managed patient recalls and follow-up appointments, improving patient retention
- Assisted in managing the dental office's filing and paperwork systems, reducing document retrieval time by XX%
- Maintained a clean and organized reception area, creating a positive first impression for patients
- Managed patient records, ensuring proper documentation and data integrity
- Scheduled and coordinated patient consultations, exams, and follow-up visits
Front Desk Receptionist - Cape Cod Healthcare - Hyannis, MA
(2021-09 - 2022-02)
Was per diem so I was let go. But duties include:
- Answering phone calls
- Checking patients in to see doctor
- Getting symptoms and checking personal info is correct
Customer Service Associate - Old Navy - Hyannis, MA
(2020-06 - 2020-10)
- Doing truck shipments
- Moving boxes to certain parts of the store
- Unboxing product onto racks & putting it out
- Cleaned dressing rooms as well as folded & put back tried on clothes
Bank Teller/Customer Service Representative - Cape Cod Five Cents Savings Bank - Centreville, VA
(2019-07 - 2020-04)
- Basic teller transactions
- Cashing checks
- Doing big business deposits
- Ran drive up a lot with businesses
Restaurant Hostess - 99 Restaurants - Hyannis, MA
(2017-08 - 2018-06)
- Hostess, seating guests.
- Takeout, taking payments and bringing food out to cars.
- Expeditor, fixed up plates on the line in the kitchen
