Cheyenne Leon

Greeted and checked in guests, ensuring a warm and welcoming experience upon arrival Efficiently managed guest reservations, including check-ins, check-outs, and room assignments Provided accurate information about hotel facilities, services, and local attractions to enhance the guest experience

Front Desk Agent - Linchris Hotel Corporation - Hyannis, MA

• Greeted and checked in guests, ensuring a warm and welcoming experience upon arrival
• Efficiently managed guest reservations, including check-ins, check-outs, and room assignments
• Provided accurate information about hotel facilities, services, and local attractions to enhance the guest experience
• Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels of customer satisfaction
• Handled cash transactions for room charges, deposits, and incidentals with precision and attention to detail
• Maintained a clean and organized front desk area at all times for efficient operations
• Collaborated with housekeeping staff to ensure timely delivery of requested amenities or services to guest rooms

Budtender - In Good Health - Sandwich, MA

(2023-08 - 2024-11)

• Cashing out patients/ customers.
• Helping them decide which product is best for them
• Helped stock paper products on the back counter
• Talked knowledge about the cannabinoids & the affects
• Picked quality product for each individual patient/customer

Dental Receptionist - Great Expressions Dental Centers - Hyannis, MA

(2023-02 - 2023-06)

• Managed the front desk, ensuring a welcoming and professional atmosphere for patients
• Scheduled and confirmed patient appointments, optimizing the daily schedule for efficiency
• Coordinated patient check-in and check-out processes, handling insurance verification and payment collection
• Maintained electronic patient records, ensuring accuracy and compliance with privacy regulations
• Answered phones, addressed patient inquiries, and provided information about dental services
• Managed patient recalls and follow-up appointments, improving patient retention
• Assisted in managing the dental office's filing and paperwork systems, reducing document retrieval time by XX%
• Maintained a clean and organized reception area, creating a positive first impression for patients
• Managed patient records, ensuring proper documentation and data integrity
• Scheduled and coordinated patient consultations, exams, and follow-up visits

Front Desk Receptionist - Cape Cod Healthcare - Hyannis, MA

(2021-09 - 2022-02)

Was per diem so I was let go. But duties include:

• Answering phone calls
• Checking patients in to see doctor
• Getting symptoms and checking personal info is correct

Customer Service Associate - Old Navy - Hyannis, MA

(2020-06 - 2020-10)

• Doing truck shipments
• Moving boxes to certain parts of the store
• Unboxing product onto racks & putting it out
• Cleaned dressing rooms as well as folded & put back tried on clothes

Bank Teller/Customer Service Representative - Cape Cod Five Cents Savings Bank - Centreville, VA

(2019-07 - 2020-04)

• Basic teller transactions
• Cashing checks
• Doing big business deposits
• Ran drive up a lot with businesses

Restaurant Hostess - 99 Restaurants - Hyannis, MA

(2017-08 - 2018-06)

• Hostess, seating guests.
• Takeout, taking payments and bringing food out to cars.
• Expeditor, fixed up plates on the line in the kitchen

High school diploma - Barnstable High School (2013-08 - 2017-05)