ChinoSilks

Highly organized and dependable professional seeking a responsible position to apply strong customer service experience, technical skills, and problem-solving abilities. Known for adaptability, efficiency, and maintaining composure in fast-paced environments.

Concierge - PBS Services - New York, NY

(2026-05 - 2026-06)

• Meeting, greeting, and directing residents and guests
• Tracked packages and dry-cleaning items
• Answered calls professionally and assisted callers with directions or instructions for the building
• Monitored lobby traffic and alerted residents to arriving guests and deliveries
• Kept the communal areas tidy and provided a security presence on-site
• Maintained logbooks for visitors and contractors
• Observed monitors for suspicious activities
• Kept track of keys when needed
• Assisted management with requests from residents
• BuildingLink and Keylink experience

Cashier - Union Market - New York, NY

(2026-01 - 2026-05)

• Provide fast and accurate checkout service in a high-volume retail environment
• Handle cash, credit, and digital payments with precision and accountability
• Deliver excellent customer service by assisting customers with purchases and inquiries
• Maintain the cleanliness and organization of checkout areas and store sections
• Restock shelves and assist with inventory management
• Resolve customer concerns professionally and efficiently
• Collaborate with team members to ensure smooth daily operations

Concierge - GSS Services - Brooklyn & Manhattan, NY

(2025-03 - 2025-12)

• Managed tenant services using BuildingLink and other property management systems
• Logged, organized, and distributed packages efficiently and accurately
• Maintained detailed shift logs and conducted package audits
• Assisted with luggage and large deliveries
• Monitored security systems, including CCTV and controlled building access
• Adapted to morning, evening, and overnight shifts across multiple locations
• Troubleshot system issues and supported daily operations through technical skills

Front Desk Associate - Blink Fitness Williamsburg - Brooklyn, NY

(2024-07 - 2025-01)

• Delivered high-quality customer service by greeting members and managing check-ins
• Operated kiosk and membership systems for registrations and account updates
• Handled transactions and sold merchandise using POS systems
• Maintained gym cleanliness, including equipment and locker rooms
• Managed high-stress situations involving difficult or disruptive individuals
• Organized and maintained gym equipment and inventory

Doorman/Porter - Doorman/Porter (215 E 79th St) - 215 E 79th St, New York, NY

(2022-03 - 2023-08)

• Provided professional front-door service by greeting tenants and guests
• Managed package deliveries and organized mail distribution
• Maintained building cleanliness, including the lobby, hallways, and exterior areas
• Monitored building security and verified visitors and contractors
• Assisted residents with luggage, groceries, and daily needs

Borough of Manhattan Community College (2023-08 - 2025-12)

Brooklyn High School of the Arts (2018-09 - 2021-06)