Red Robin, Clifton, NJ — Host / To-Go Specialist / Service Partner I
AUGUST 2023 - PRESENT
- Enhanced customer satisfaction through attentive service, delivering outstanding first impressions, and efficiently managing reservations to optimize seating arrangements.
- Demonstrated proficiency in table maintenance and coordination of To-Go orders, ensuring a hygienic environment and timely service.
- Facilitated smooth kitchen operations by conveying orders, maintaining cleanliness, and restocking supplies to support seamless service delivery.
- Anticipated guest needs by promptly refilling drinks, skillfully assembling prepared food, and ensuring safe transport of orders, contributing to memorable dining experiences.
Tonnie’s Minis, Newark, NJ —
Externship
MARCH 2023 - MAY 2023
- Engaged in comprehensive bakery operations, from product production to front-of-house duties, fostering a collaborative environment and ensuring customer satisfaction.
- Demonstrated versatility in handling various bakery tasks, including upselling techniques, recipe preparation, and inventory management, to enhance sales and optimized production efficiency.
- Maintained cleanliness, hygiene, and organization in workstations, adhering to safety protocols and upholding bakery standards.
- Actively participated in knowledge-sharing sessions, gaining hands-on experience in dough preparation, baking techniques, and product innovation.
- Collaborated effectively with bakery professionals, seeking feedback and implementing suggestions to improve performance and contribute to overall bakery success.
MAMIE LEE CAFÉ, Newark, NJ
2018 - 2021
Managed restaurant operations in a student-run cafe, showcasing leadership and organizational skills. Executed culinary techniques for visually appealing dishes and provided attentive customer service. Collaborated on menu development and contributed to efficient kitchen operations, embracing opportunities for skill development and learning.
