Permit Technician / CRM Manager - JG Construction Co. d/b/a Solar Global - Remote | Fairfax, VA
(2024-09)
- Execute and manage remote solar permit submissions across multiple jurisdictions in Maryland and Virginia.
- Audit and organize complex technical documentation to guarantee full compliance with local building codes and authority having jurisdiction (AHJ) regulations.
- Calculate and process accurate permit fees to ensure seamless, timely transaction payments.
- Track and monitor the status of all active permit applications with various AHJs, proactively resolving bottlenecks.
- Upload and manage engineering plans and critical blueprints through digital platforms for comprehensive plan reviews.
- Optimize data integrity by continuously updating job statuses and project milestones within the company's CRM software.
- Facilitate inter-company communication by preparing and emailing required documentation to the third-party Interconnection team for utility company submittals.
Intake Specialist - Professional Electrical Services, Inc. - Longwood, FL
(2022-08 - 2024-06)
- Gathered, processed, and managed sensitive client data, seamlessly integrating information into proprietary company software.
- Served as the primary point of contact for regional projects immediately following Notice to Proceed (NTP), managing all incoming inquiries, forms, and compliance documents.
- Collaborated cross-functionally with project managers, engineering, and permitting departments to maximize production workflows and project velocity.
- Provided structured updates to customers at each milestone of the project's scope of work.
- Spearheaded Homeowners Association (HOA) submittals, securing essential community approvals for solar installations.
- Contributed actively as a core production team member, guiding projects from intake through permitting, engineering, and utility interconnection.
Office Administrator - Hero Construction, Inc. - Longwood, FL
(2022-04 - 2022-07)
- Managed front-office communications, including answering multi-line phones, routing calls, and managing high-volume email correspondence.
- Streamlined office operations by maintaining digital and physical files, monitoring inventory, and procuring supplies.
- Conducted professional welcome calls to onboard new clients and prepared introductory project documentation.
Paralegal - Aaronsons Law Firm - Longwood, FL
(2021-08 - 2022-04)
- Reduced attorney workload by independently drafting routine legal documents, including pleadings, motions, and affidavits.
- Managed complex court calendars and statutory deadlines to maintain the smooth operational flow of the firm.
- Enhanced case efficiency by systematically organizing and maintaining legal files, discovery documents, and correspondence.
Security Sergeant / Supervisor - Andy Frain Services - Altamonte Springs, FL
(2018-10 - 2021-05)
- Oversaw daily departmental operations, managing team workflows to ensure strict adherence to safety and productivity timelines.
- Resolved escalated customer complaints and operational issues, adjusting on-site policies dynamically to meet evolving client needs.
- Authored a comprehensive training manual and personally mentored newly hired personnel on equipment operation and safety protocols.
- Investigated CCTV surveillance footage to pull crucial evidence for criminal and civil court cases.
Background Investigator - Specialty Group Inc - Winter Park, FL
(2018-01 - 2018-10)
- Conducted comprehensive background reports utilizing specialized law enforcement software systems and public domain databases.
- Executed medical canvass calls and cross-referenced public records to verify claimant identities and credentials.
- Compiled and synthesized research findings into formal, detailed final investigative reports for corporate clients.
