Corey McKenna

A reputable and responsible professional eager to secure a position in a comprehensive environment. With over 10+ years' experience in customer service and various consumer needs I strive to provide a dynamic work ethic by demonstrating resourceful leadership skills with the highest degree of competency and professionalism. Dedicated to an authentic and creative style of establishing and maintaining positive client relationships through excellent verbal communication skills, the ability to negotiate, influence, and persuade in the best interest for the customer.

Guest Experience Representative - Sofi Stadium - Los Angeles, CA

(2023-08)

• Provided customer service by proactively assisting guests utilizing and demonstrating excellent communication skills, problem solving skills, assisting, organizing, and planning.
• Ability to prioritize multiple projects in a fast-paced environment.
• Performed physical demands which include remaining in stationary position for long periods of time, move/traverse and climb up/downstairs, and occasionally lift/and or move up to 45 pounds.
• Collaborated with upper management, supervisors and team staff to ensure consistency in performance and safety.

Retail Sales Associate - Big 5 Sporting Goods - Santa Monica, CA

(2017-03 - 2018-06)

• Implemented solid customer service as a sales associate and as a cashier performing various duties of directing customers, answering telephones, providing product descriptions, proposing add-on sales to customers, checking and retrieving merchandise from storage areas, cleaning, restocking, and organizing merchandise on the sales floor.
• Collaborated with supervisor and staff to ensure consistency in performance.

Security Guard - Aegis Protection Group - Mansfield, MA

(2010-04 - 2016-08)

• Ensured facilities and parking lots were secure at all times through patrolling and monitoring activity.
• Responsible for investigating and reporting all unusual activity and following all proper procedures in response to the activity.
• Prevented property loss and damage and unauthorized individuals from entering the property or grounds.

Stagehand - Live Nation - Boston, MA

(2007-10 - 2010-03)

• Responsible for assembly and disassembly of show equipment, band set changes, and cleaning.
• Assisted lighting & audio crew as directed by Stage Manager.
• Helped to maintain curtains, drapes, risers and other staging items.

Bachelor of Fine Arts - Media Arts of Animation & Effects - Columbia College (2022)

High School Diploma - Medfield High School (2006)