Dani Doherty

Customer-focused professional with experience in front desk operations, hospitality, retail, and food service. Known for delivering high-quality service in fast-paced environments, building strong client relationships, and maintaining organized, efficient workflows. ISSA Certified Personal Trainer with a growing focus on health and wellness. Reliable, detail-oriented, and skilled at problem-solving, with a strong commitment to creating positive customer experiences.

Patient Care Coordinator / Front Desk Concierge / Marketing at Save Your Body Hormone and Biohacking Clinic (2026-02 – Present)

• Managed high-volume phone communications and front desk operations
• Coordinated schedules to optimize practitioner availability and workflow
• Built strong relationships with clients to enhance retention and satisfaction
• Conducted facility tours and onboarded new clients
• Promoted and sold services, packages, and memberships
• Delivered personalized customer experiences in fast-paced settings

Front Desk Concierge / Studio Associate at Pause Studio (2025-05 – 2025-12)

• Delivered high-quality customer service by greeting guests, managing phone inquiries, and scheduling appointments
• Maintained studio cleanliness, including laundry operations and treatment room upkeep to meet guest standards
• Built strong client relationships by learning member preferences and personalizing their experience
• Conducted tours for prospective members and recommended services based on individual needs
• Demonstrated in-depth knowledge of services, packages, and memberships to drive sales
• Assisted in managing customer flow in a high-volume environment
• Supported service providers by preparing and resetting rooms efficiently while balancing front desk responsibilities

Server at True Food Kitchen (2024-07 – 2025-03)

Server / Host at Red Lobster (2020-08 – 2021-05)

• Managed front-of-house operations including answering phones, coordinating reservations, and assisting management
• Greeted and seated guests strategically to balance server sections and maintain service efficiency
• Ensured timely guest service by coordinating with servers and monitoring table progress
• Maintained a clean and organized dining environment through bussing and table resets

Barista / Cashier at USF Bookstore Cafe (2021-08 – 2022-05)

• Prepared food and beverages while accurately processing transactions in a fast-paced environment
• Opened and closed the store independently on weekends
• Resolved customer concerns professionally, particularly during high-demand periods
• Managed inventory by restocking and organizing merchandise
• Fulfilled online orders and assisted customers at the pickup window
• Provided in-store assistance, helping customers navigate and locate products

Server at Two Stones Pub (2019-05 – 2019-08)

Camp Counselor at Kennett Area Parks and Recreation (2015 – 2018)

• Ensured child safety by enforcing protocols and closely supervising activities
• Led group activities that promoted teamwork, fitness, and engagement
• Organized events that strengthened communication and collaboration among participants

Bachelor of Science – University of South Florida (2027)

ISSA Certification