Patient Care Coordinator / Front Desk Concierge / Marketing at Save Your Body Hormone and Biohacking Clinic (2026-02 – Present)
- Managed high-volume phone communications and front desk operations
- Coordinated schedules to optimize practitioner availability and workflow
- Built strong relationships with clients to enhance retention and satisfaction
- Conducted facility tours and onboarded new clients
- Promoted and sold services, packages, and memberships
- Delivered personalized customer experiences in fast-paced settings
Front Desk Concierge / Studio Associate at Pause Studio (2025-05 – 2025-12)
- Delivered high-quality customer service by greeting guests, managing phone inquiries, and scheduling appointments
- Maintained studio cleanliness, including laundry operations and treatment room upkeep to meet guest standards
- Built strong client relationships by learning member preferences and personalizing their experience
- Conducted tours for prospective members and recommended services based on individual needs
- Demonstrated in-depth knowledge of services, packages, and memberships to drive sales
- Assisted in managing customer flow in a high-volume environment
- Supported service providers by preparing and resetting rooms efficiently while balancing front desk responsibilities
Server at True Food Kitchen (2024-07 – 2025-03)
Server / Host at Red Lobster (2020-08 – 2021-05)
- Managed front-of-house operations including answering phones, coordinating reservations, and assisting management
- Greeted and seated guests strategically to balance server sections and maintain service efficiency
- Ensured timely guest service by coordinating with servers and monitoring table progress
- Maintained a clean and organized dining environment through bussing and table resets
Barista / Cashier at USF Bookstore Cafe (2021-08 – 2022-05)
- Prepared food and beverages while accurately processing transactions in a fast-paced environment
- Opened and closed the store independently on weekends
- Resolved customer concerns professionally, particularly during high-demand periods
- Managed inventory by restocking and organizing merchandise
- Fulfilled online orders and assisted customers at the pickup window
- Provided in-store assistance, helping customers navigate and locate products
Server at Two Stones Pub (2019-05 – 2019-08)
Camp Counselor at Kennett Area Parks and Recreation (2015 – 2018)
- Ensured child safety by enforcing protocols and closely supervising activities
- Led group activities that promoted teamwork, fitness, and engagement
- Organized events that strengthened communication and collaboration among participants
