Daniel Keaton

Bilingual English-Spanish business professional with an Associate of Arts degree in Sales and Marketing and experience in automotive sales, customer relations, and business operations. Skilled in customer communication, needs assessment, consultative selling, problem-solving, issue resolution, and relationship management. Experienced in using CRM systems, guiding purchasing decisions, and delivering personalized solutions.

Technologically adaptable, with experience using Microsoft Excel and Linux systems, and strong organizational, analytical, and communication skills.

Sales Professional/Credit Consultant at Sunny Mitsubishi (2026-05 – Present)

• Consistently exceed monthly sales targets by 150% through consultative selling, relationship building, and personalized customer solutions.
• Deliver a consultative automotive sales experience focused on customer relationships, needs assessment, and tailored purchasing solutions. Combine sales expertise with credit consulting knowledge to guide customers through the purchasing and financing process, address financial concerns, and support positive customer outcomes.
• Conduct individualized credit consultations by reviewing credit bureau reports, explaining credit profiles, and identifying opportunities for improvement to support vehicle ownership.
• Apply problem-solving, negotiation, product knowledge, and effective communication to navigate complex sales situations, strengthen customer relationships, and deliver exceptional customer satisfaction.

Venue Manager at Zero Latency VR (2025-01 – 2026-05)

Managed daily operations in a fast-paced, customer-facing entertainment environment focused on immersive experiences, customer satisfaction, and brand engagement. Oversaw team development, service standards, and operational coordination while maintaining a strong focus on guest experience and repeat business. Personally received more than 100 five-star customer reviews recognizing outstanding service.

• Led and trained team members on communication, guest engagement, and operational procedures to maintain high service standards.
• Acted as the primary point of contact for customer concerns, conflict resolution, and service recovery, facilitating positive guest experiences.

AA Degree in Sales and Marketing – Santa Fe College