Pharmacy Technician - CVS Health - Richardson, Texas
(2024-10)
Professional experience with the EPIC EHR Enterprise Portal at CVS Health, contributing to enterprise-scale healthcare information management and system utilization within a regulated environment. Demonstrated proficiency in CVS Health's EPIC EHR platform, supporting accurate clinical documentation, compliance with healthcare regulations, and cross-functional coordination.
- Executed end-to-end prescription processing workflows, including patient information management and accurate medication selection from enterprise inventory systems.
- Managed prescription fulfillment operations, ensuring precise patient data handling and optimized medication selection from available inventory in compliance with pharmacy standards.
- Verified patient insurance benefits and processed claims, ensuring accurate coverage validation and compliant prescription billing.
- Provided customer-facing medication and product guidance, delivering accurate information to support informed decision-making and safe product use.
- Maintained optimal medication inventory levels, executing stock rotation and expiration monitoring to ensure product quality, availability, and regulatory compliance.
- Navigated pharmacy information systems to analyze patient profiles, prescription data, and insurance details, supporting accurate dispensing and billing workflows.
- Ensured full compliance with pharmacy regulations and internal policies, supporting safe, compliant, and high-quality product operations.
Testing Lead - Kids R Kids Learning Academics
(2024-08 - 2024-10)
- Designs and executes curriculum activities that foster children's social, emotional, physical, and cognitive development, ensuring comprehensive and developmentally appropriate learning experiences.
- Helps children learn to think creatively, solve problems independently, respect themselves and others.
- Manage classroom behavior and ensure educational standards are met.
- Communicate with parents and the program director on a daily basis.
- Assess student performance and then collaborate with staff and parents.
- Ensure the safety and health of children, adhering to state and local regulations.
Testing Lead - IBM India
(2008-07 - 2008-09)
- Designing and executing test cases to identify bugs and issues in software applications, ensuring functionality aligns with specifications, and reporting defects to developers to improve the overall product quality.
- Create and update project schedules and timelines.
- Track project progress and analyze the performance.
- Facilitate communication between project stakeholders and team members.
Software Tester - WoodApple Interactive Pvt. Ltd.
(2005-07 - 2007-06)
- Worked as a member of the testing team to give frequent updates to the business team and project management.
- Designing and executing test cases to identify bugs and issues in software applications, ensuring functionality aligns with specifications, and reporting defects to developers to improve the overall product quality.
- Track project progress and analyze the performance.
- Facilitate communication between project stakeholders and team members.
- Involved in analyzing user requirements for application enhancements and preparing testing specifications.
- Participated in test scenarios and test procedures based on the test requirements.
- Involved in project meetings and interacted with other team members to resolve problems.
Volunteer (Leadership & Community Involvement) - Plano ISD - Richardson, Texas
(2014-01)
- Assisted staff in the daily operations of the organization.
- Collaborated with another volunteer to create a positive work environment.
- Helped with prep, setup, and breakdown of school events.
