Denija Jones

Operations manager who runs the full business engine of a high-volume independent auto service center — accounting, billing, inventory, vendor and insurance relationships, and customer acquisition. Drove a 40% increase in shop profitability over five years and is trusted to manage day-to-day operations end-to-end. Fluent in English, Latvian, and Russian.

Operations & Office Manager at Sal's Auto (2020-01 – Present)

• Run daily operations of a high-volume independent auto service center, effectively managing the business end-to-end.
• Increased shop profitability by 40% over five years through pricing discipline, customer retention, and operational efficiency.
• Own all accounting, billing, and accounts receivable/payable.
• Manage vendor relationships, purchasing, and inventory control.
• Handle insurance carrier communications and claims.
• Direct high-volume customer communications — quotes, service advising, and issue resolution.
• Operate Mitchell 1 and ProDemand (5+ years); proficient across Microsoft Office.

Sales Associate at Perris Valley Dodge Jeep Chrysler & Perris Valley Kia (2019-01 – 2019-12)

• Sold new and used vehicles; guided customers through features, financing, and purchase decisions.
• Negotiated pricing while protecting dealership margin.
• Built a repeat-client base through proactive outreach and follow-up.

High School Diploma – Latvia