Eric Radloff

Public-sector operations, program management, account management, and enterprise technology leader with 20+ years of experience supporting U.S. Federal, Defense, and civilian agencies while scaling complex SaaS, cloud, and services engagements. Proven ability to connect growth strategy with operational execution across sales, solutions engineering, delivery, partners, contracting teams, and executive stakeholders.

Brings direct experience with government procurement and GSA-based business, familiarity with FAR/DFARS, FedRAMP and FIPS 140-2 environments, and a background spanning federal account operations, program delivery, forecasting, partner management, and cross-functional transformation.

Pre-Sales Consultant - MEDIAGENIX

(2025-01)

Enterprise SaaS provider of content strategy, scheduling, personalization, and media operations solutions for global media organizations.

• Partner with sales leadership and account executives to operationalize complex enterprise pursuits from discovery and qualification through demonstrations, RFPs, proposals, SOW assumptions, and commercial scope.
• Coordinate product, engineering, professional services, sales, and partner stakeholders around customer requirements, solution strategy, delivery assumptions, success criteria, and executive decision points.
• Support strategic engagements with organizations including Sony Pictures, AMC, Hallmark, Fremantle, and Disney, translating operational needs into scalable SaaS and cloud solutions.
• Develop solution narratives involving AI-driven automation, metadata, APIs, enterprise integrations, workflow modernization, and cloud platforms while balancing commercial, technical, and delivery requirements.
• Established the company's federal contracting presence in SAM.gov, completing entity registration and positioning the organization to pursue U.S. Government procurement opportunities.

Senior Director of Operations, Worldwide - ATELIERE CREATIVE TECHNOLOGIES

(2023-01 - 2025-01)

Cloud-native SaaS company delivering media supply chain, content management, and distribution solutions to global media organizations.

• Advanced from regional sales leadership into worldwide operations, providing the operational bridge among commercial strategy, customer delivery, product, engineering, services, and executive leadership.
• Led globally distributed operational initiatives and complex cloud programs, including large-scale metadata enrichment and content workflow programs requiring cross-functional planning, prioritization, execution, and accountability.
• Managed enterprise relationships and new business across the Eastern U.S. and Canada, maintaining pipeline visibility and coordinating technical, commercial, and delivery resources across complex pursuits.
• Built operating continuity from pre-sales through implementation and adoption, aligning stakeholders on scope, dependencies, milestones, customer outcomes, and long-term platform value.
• Led strategic U.S. Federal sales pursuits, coordinating systems integrators, partners, and internal teams through procurement process.
• Supported technical sales with platform demonstrations, architecture reviews, proposals, and proof-of-concept planning for cloud-native SaaS solutions.

Senior Sales Manager – East Coast & Canada - ATELIERE CREATIVE TECHNOLOGIES

(2022-01 - 2023-01)

Senior Account Executive – U.S. Public Sector - DALET DIGITAL MEDIA SYSTEMS

(2016-01 - 2022-01)

Enterprise software provider delivering media workflow, content management, and broadcast solutions to major commercial and public-sector organizations.

• Owned and expanded strategic public-sector relationships with NASA, USAGM/Voice of America, U.S. Senate, Library of Congress, C-SPAN, and other government organizations, coordinating executives, contracting teams, integrators, technical stakeholders, and delivery resources.
• Managed a portfolio generating approximately $3M in annual software and services revenue plus $1.8M in recurring revenue; increased U.S. government sales by approximately 400% through modernization, partnerships, and account expansion.
• Secured a $7.3M NASA engagement through the SAIC NICS contract following a multi-year pursuit involving complex technical, procurement, contracting, partner, and stakeholder requirements.
• Managed public-sector opportunity operations across procurement, proposals, negotiations, contract growth, partner coordination, pipeline forecasting, and long-term customer engagement; worked extensively in GSA and federal acquisition environments with familiarity in FAR/DFARS requirements.
• Established strategic channel and systems-integrator partnerships and maintained robust forecasting to support high-value government opportunities and recurring revenue growth.
• Previously led enterprise implementations for Voice of America, PBS, C-SPAN, Sirius XM, Discovery Networks, and National Geographic, managing scope, schedules, technical teams, customer stakeholders, and operational readiness.

Senior Project Manager / Solutions Consultant - DALET DIGITAL MEDIA SYSTEMS

(2012-01 - 2016-01)

Senior Analyst / IT Project Manager (PMP) - CAMBER CORPORATION

(2003-01 - 2012-01)

Enterprise IT and program management supporting U.S. Army PEO EIS and RDECOM. Managed federal IT initiatives, stakeholder coordination, requirements, schedules, risk, and process improvement in DoD environments. MRAP program work was recognized with the Secretary of the Army's Lean Six Sigma Award for cost avoidance and project management excellence. Defense Acquisition University (DAU) Level I certified during this work.

Senior Consultant - DALET DIGITAL MEDIA SYSTEMS

(2001-01 - 2003-01)

Systems Analyst for JTRS - UNIVERSAL HI-TECH DEVELOPMENT

(2001-01 - 2001-12)

Support / Compliance Analyst - ARISTOTLE INC.

(1999-01 - 2001-01)

Legislative Assistant - NEW YORK STATE SENATE

(1998-01 - 1999-01)

B.A. - Political Science / International Studies - State University of New York at Brockport

Diplôme Semestriel - Université Paris IV – La Sorbonne