Esther Chung

Processing multi-state payroll on weekly, biweekly, semi-monthly, and monthly schedules for a vast portfolio of clients in all industries (i.e. construction, healthcare, manufacturing, restaurant, etc.) and adhering to strict deadlines Handling new hire set up, terminations, deductions, garnishments for clients in all industries including tipped-employee payroll for restaurant clients with frequent turnover Monitoring and resolving payroll tax notices, ACH returns, and any issues that may arise

Payroll and Accounts Payable Specialist - Gurian CPA Firm - Addison, TX

(2026-06)

• Processing multi-state payroll on weekly, biweekly, semi-monthly, and monthly schedules for a vast portfolio of clients in all industries (i.e. construction, healthcare, manufacturing, restaurant, etc.) and adhering to strict deadlines
• Handling new hire set up, terminations, deductions, garnishments for clients in all industries including tipped-employee payroll for restaurant clients with frequent turnover
• Monitoring and resolving payroll tax notices, ACH returns, and any issues that may arise
• Preparing quarterly tax filings (IRS 941, TWC C-3); Prepping for annual tax filings (940, W-2/W-3)
• Processing and Managing Accounts Payable for multiple client accounts; Keeping AP aging current
• Answering client questions and inquiries on payroll & AP promptly and professionally

Full time In-Home Caregiver to Father - Family Care Management - Carrollton, TX

(2024-02 - 2026-06)

• Managing daily care for aging parent with health conditions by assisting with activities of daily living including meal prep and meeting dietary needs.
• Developed care plan to ensure consistency and organization in medication schedule, ordering medical supplies and maintaining all prescriptions.
• Accompanying to and from appointments and procedures providing transportation, advocacy, and emotional support.
• Acting as a Patient Liaison by scheduling appointments & procedures; being a bridge between parent and healthcare teams, managing communication, and organizing medical information.

Operations Manager and Accounting / Payroll Liaison - Sappy's Sports Cards - Carrollton, TX

(2022-02 - 2024-02)

• Operational role overseeing the movement of sports cards through the comprehensive grading process.
• Daily responsibilities included: Overseeing the inbound processing of cards; Proficiently organizing and assembling card packages for customers; Providing strong customer service.
• Weekly responsibilities included: Bookkeeping duties such as tracking sales, expenses and inventory, Light A/P and A/R, keeping track of & entering timecards for payroll.
• Developing and implementing strategic plans to improve efficiency & productivity by helping identify areas for process improvement; Overseeing project management activities to ensure timely completion.
• Payroll liaison - Managing timecards by verifying and reviewing to ensure accuracy before submitting information into automated system for payment processing by accountant.
• Benefits Administration – Answering employee questions regarding pay & benefits; Maintained employee files and records.

Office Manager - Swiss Eye Care - Carrollton, TX

(2019-07 - 2022-02)

• Managed efficient daily operations of the optometric office which included light accounting duties and managing finances such as tracking company income and expenditures; A/P and A/R.
• Coordinated patient appointments and maintained accurate records in compliance with HIPAA.
• Assisted with Payroll processing and maintained employee personnel records.
• Oversaw insurance billing and claims processing.
• Monitored inventory levels, ordered supplies, and managed vendor relationships.
• Supervised staff and conducted staff training as needed.

Operations Assistant / Customer Service - Palm Harbor Homes / Cavco Industries, Inc. - Addison, TX

(2017-06 - 2019-06)

• Cavco Industries, a leader in manufactured housing, offering value-driven home solutions.
• Performed daily general administrative and operational duties including daily updating & upkeep of important logs and spreadsheets; Special projects.
• Resolving customer service issues while providing excellent customer service.
• Maintaining relationships with vendors.
• Assisted in improving customer service efficiency and response time.

Financial Coordinator / Office Administrator - Carr Law Firm PLLC – Intellectual Property Law - Frisco, TX

(2016-01 - 2017-02)

• Accounting & HR duties included: Heavy monthly client billing; A/P; A/R; Running weekly Payroll; Running month-end reconciliation and reports; Liaison to insurance and benefits providers; Weekly bank runs for check deposits; Collections.
• Admin duties included: Maintaining patent / trademark paperwork; Heavy editing and proofreading; Phone system / IT/ Software issue maintenance.

Accounting / Office and HR Manager - North Texas Enterprise Center for Technology (NTEC) - Frisco, TX

(2013-01 - 2015-03)

• A Nonprofit organization established in partnership with the City of Frisco and the Frisco Economic Development Corporation, NTEC was a leading business accelerator (50,000 sq. ft.) providing startups and entrepreneurs with the necessary resources to succeed.
• Accounting & HR duties included: Heavy A/P and A/R; monthly Billing; Keying and processing Payroll for staff; Liaison to insurance and benefits providers; Processing expense reports; Creating payment schedules; Making bank deposits as needed.
• Office Admin duties included: Opening / Closing building daily; Monitoring office / kitchen supplies & maintaining supplies & equipment for 50,000 square foot building; On-boarding processing for new tenants.
• Quarterly Special Projects; Admin for quarterly Board Meetings.

Accounting and Administrative Assistant - CFO Advisory Services, LP - Richardson, TX

(2011-10 - 2013-01)

• CFO and Accounting services to help small and mid-sized businesses with financial strategy, planning and operations.
• A/P; A/R; Monthly reconciliation for 5 small-sized business clients.
• Keying and processing Payroll and HR duties for 5 small-sized business clients.
• Making weekly bank deposits and Processed expense reports for firm and clients.
• Created stock certificates, stock agreements, and NDA’s for investors.
• Prepared special financial reports by collecting, analyzing, and summarizing financial status.
• Schedule & Coordinate meetings, appointments, and travel arrangements for firm and clients.
• First point of contact for visiting clients; Provided excellent & timely customer service for all calls, emails, and questions from clients.
• Establishing and maintaining open communications from vendors.
• Monitored office supplies & equipment and replenished as necessary.
• Managed client database system and marketing communication materials.

Bachelor of Arts - Biology (90 hours completed) - The University of Texas at Austin