Regional Operations Manager – Life Sciences & Supply Chain at Inmark (2025-03 – 2026-04)
Oversaw multi-site operations in Atlanta GA, optimizing warehouse and logistics functions to support regulated life science packaging and cold chain distribution/ Rigid Container Packaging.
- Directed a team of 2 site operations managers and 100+ associates, achieving a 95% on-time (OTIF) shipment rate while reducing operational expenses by 19% through process standardization (lean application) and cost reduction waste initiatives.
- Partnered with QA teams to align operations utilizing (QT9) with packaging standards, supporting successful audits and improving regulatory readiness.
- Led universal implementation of a new WMS platform Epicor/ Microsoft Sharepoint, increasing inventory accuracy by 35% and enhancing real-time visibility across warehouse facilities.
- Developed KPIs in facilities and dashboards to drive accountability, improve service levels, and support continuous improvement initiatives through Dept implementing gemba walks.
- Instituted a cross-training and leadership development program, increasing internal promotion rates by 25% and reducing turnover by 22%. Establishing continuity across facilities.
Operations Manager – Inbound Operations & Supply Chain at HDSupply Distribution Center (2024-03 – 2025-01)
- Spearheaded the development and implementation of logistics strategies, resulting in a 15% decrease in cycle time for inbound operations and improved order fulfillment rates. SAP sms.
- Led a team of 2 managers and 40 associates, enhancing productivity by 20% through streamlined processes and clear KPI tracking.
- Collaborated with regional managers to improve reverse logistics processes, reducing inventory holding costs by $150K annually.
- Enhanced safety protocols and created training programs for safety agents, resulting in a 25% reduction in workplace incidents. Safety walks/ Gemba walks for continuous Improvement.
Operations Manager – Manufacturing/Food Service at NEWREST Catering Unlimited / Delta Partnership (2022-04 – 2024-03)
- Managed a team of 3 managers, 5 assistant managers, and 14 supervisors overseeing 375 team members across 2 shifts, increasing operational efficiency by 30%.
- Improved pick-and-pack quality control processes, reducing errors by 20% and ensuring on-time deliveries for Delta's catering operations.
- Implemented Lean and GMP practices, achieving a 10% reduction in waste and optimizing production flow.
- Redesigned employee scheduling and payroll systems (ADP), saving 10 hours weekly in administrative tasks and reducing overtime costs by 15%.
3PL General Manager – Hospitality & Logistics at PURESTAR GROUP (2019-02 – 2022-02)
- Directed multi-facility operations, overseeing 4 department managers, 5 supervisors, and 55 employees across shifts, resulting in a 25% increase in order processing speed.
- Reduced operational costs by $250K annually by revising SOPs, improving logistics routes, and enhancing inventory management.
- Led implementation of equipment upgrades (Lavatec/Braun systems), enhancing productivity by 15% and improving workflow efficiency.
- Achieved a 30% improvement in customer satisfaction scores by enhancing service delivery and logistics coordination for major clients, including Gaylord Convention Center.
Operations Manager – Hospitality at CROWN LINEN LLC (2017-10 – 2019-02)
- Oversaw operations of 90 employees, including 2 department managers and 2 production supervisors, optimizing production schedules and reducing costs by 20%.
- Increased throughput by 15% in a highly automated facility by implementing Lean Six Sigma methodologies and cross-training staff for multi-functional roles.
- Led operational meetings and drove process improvement initiatives, resulting in 35% reduction in incident rates and achieving compliance with all safety regulations.
Plant Manager – Healthcare Operations at FDR SVC CORP (2014-07 – 2017-09)
- Managed a team of 155 members, including 2 managers and 3 supervisors, achieving a 20% increase in productivity through enhanced SOPs and Lean process improvements.
- Championed the implementation of 5S initiatives across the facility, improving operational efficiency and reducing equipment downtime by 25%.
- Coordinated staffing and production schedules to meet fluctuating demand, resulting in 15% cost savings and improved production timelines.
