G Sep

Results-oriented operations management professional with a proven track record of optimizing processes, enhancing productivity, and leading large teams in logistics, manufacturing, and supply chain operations. Expert in implementing Lean Six Sigma methodologies to drive continuous improvement and deliver measurable results. Skilled communicator with bilingual proficiency in English and Spanish.

Regional Operations Manager – Life Sciences & Supply Chain at Inmark (2025-03 – 2026-04)

Oversaw multi-site operations in Atlanta GA, optimizing warehouse and logistics functions to support regulated life science packaging and cold chain distribution/ Rigid Container Packaging.

• Directed a team of 2 site operations managers and 100+ associates, achieving a 95% on-time (OTIF) shipment rate while reducing operational expenses by 19% through process standardization (lean application) and cost reduction waste initiatives.
• Partnered with QA teams to align operations utilizing (QT9) with packaging standards, supporting successful audits and improving regulatory readiness.
• Led universal implementation of a new WMS platform Epicor/ Microsoft Sharepoint, increasing inventory accuracy by 35% and enhancing real-time visibility across warehouse facilities.
• Developed KPIs in facilities and dashboards to drive accountability, improve service levels, and support continuous improvement initiatives through Dept implementing gemba walks.
• Instituted a cross-training and leadership development program, increasing internal promotion rates by 25% and reducing turnover by 22%. Establishing continuity across facilities.

Operations Manager – Inbound Operations & Supply Chain at HDSupply Distribution Center (2024-03 – 2025-01)

• Spearheaded the development and implementation of logistics strategies, resulting in a 15% decrease in cycle time for inbound operations and improved order fulfillment rates. SAP sms.
• Led a team of 2 managers and 40 associates, enhancing productivity by 20% through streamlined processes and clear KPI tracking.
• Collaborated with regional managers to improve reverse logistics processes, reducing inventory holding costs by $150K annually.
• Enhanced safety protocols and created training programs for safety agents, resulting in a 25% reduction in workplace incidents. Safety walks/ Gemba walks for continuous Improvement.

Operations Manager – Manufacturing/Food Service at NEWREST Catering Unlimited / Delta Partnership (2022-04 – 2024-03)

• Managed a team of 3 managers, 5 assistant managers, and 14 supervisors overseeing 375 team members across 2 shifts, increasing operational efficiency by 30%.
• Improved pick-and-pack quality control processes, reducing errors by 20% and ensuring on-time deliveries for Delta's catering operations.
• Implemented Lean and GMP practices, achieving a 10% reduction in waste and optimizing production flow.
• Redesigned employee scheduling and payroll systems (ADP), saving 10 hours weekly in administrative tasks and reducing overtime costs by 15%.

3PL General Manager – Hospitality & Logistics at PURESTAR GROUP (2019-02 – 2022-02)

• Directed multi-facility operations, overseeing 4 department managers, 5 supervisors, and 55 employees across shifts, resulting in a 25% increase in order processing speed.
• Reduced operational costs by $250K annually by revising SOPs, improving logistics routes, and enhancing inventory management.
• Led implementation of equipment upgrades (Lavatec/Braun systems), enhancing productivity by 15% and improving workflow efficiency.
• Achieved a 30% improvement in customer satisfaction scores by enhancing service delivery and logistics coordination for major clients, including Gaylord Convention Center.

Operations Manager – Hospitality at CROWN LINEN LLC (2017-10 – 2019-02)

• Oversaw operations of 90 employees, including 2 department managers and 2 production supervisors, optimizing production schedules and reducing costs by 20%.
• Increased throughput by 15% in a highly automated facility by implementing Lean Six Sigma methodologies and cross-training staff for multi-functional roles.
• Led operational meetings and drove process improvement initiatives, resulting in 35% reduction in incident rates and achieving compliance with all safety regulations.

Plant Manager – Healthcare Operations at FDR SVC CORP (2014-07 – 2017-09)

• Managed a team of 155 members, including 2 managers and 3 supervisors, achieving a 20% increase in productivity through enhanced SOPs and Lean process improvements.
• Championed the implementation of 5S initiatives across the facility, improving operational efficiency and reducing equipment downtime by 25%.
• Coordinated staffing and production schedules to meet fluctuating demand, resulting in 15% cost savings and improved production timelines.

Associate of Science in Business Administration & Marketing Management – Bronx Community College