Glow Cozy

Human Capital Strategy & Operations Leader with over 10 years of experience driving value creation through talent lifecycle optimization for Fortune 20 and PE-backed organizations. Expert in scaling workforce operations across healthcare, logistics, and financial services sectors. Partnered with C-suite stakeholders to synthesize data-driven sourcing strategies and organizational design, resulting in a 30% reduction in cycle times and 40% headcount scaling.

Proven impact in enhancing enterprise-wide retention by 15% and driving commercial execution through strategic DEI-focused talent slates and process transformations.

Business Development Account Manager / Recruiting Operations Support (Contract) - Donato Tech Technologies - Farmers Branch, TX

(2025-11 - 2026-06)

• Revenue & Business Development: Managed staffing and recruiting opportunities with average deal sizes ranging from $8K–$15K per placement, with enterprise staffing engagements exceeding $25K per contract.
• Quota Achievement: Supported annual sales quota targets typically ranging from $500K–$1.5M through candidate delivery, client engagement, and pipeline acceleration efforts.
• Sales Cycle Management: Navigated varying sales cycles of 2–6 weeks for standard roles, with enterprise vendor agreements requiring 2–6 months to close due to procurement and compliance processes.
• Candidate Coordination Excellence: Coordinate interview scheduling between recruiters, hiring managers, and candidates in a fast-paced environment to ensure seamless hiring operations.
• Client & Candidate Communication: Manage ongoing communication with candidates and clients, providing timely updates on interview status, feedback, and hiring progression.
• ATS/CRM Pipeline Management: Maintain accurate tracking of candidates, requisitions, and pipeline activity within ATS and CRM systems to support forecasting and reporting.
• Cross-Functional Collaboration: Partner with recruiting teams and hiring managers to support full-cycle recruiting operations and workforce delivery goals.
• Confidentiality & Compliance: Handle sensitive candidate and client information with discretion, ensuring compliance with internal hiring policies and standards.

Strategy & Talent Acquisition Leader - CSC Service Works - Dallas, TX

(2024-01 - 2025-08)

• Operational Excellence: Directed national workforce strategy for leading service provider, implementing data-driven workflows that reduced average time-to-fill by 30% across all business units.
• Growth Strategy: Partnered with senior leadership to model and execute seasonal scaling initiatives, increasing headcount by 40% without increasing incremental recruiting overhead.
• Stakeholder Management: Advised C-suite on organizational design and scalable recruiting strategies to align national operations with long-term commercial growth targets.
• Portfolio Optimization: Oversaw enterprise-wide ATS migration and employer branding overhaul for $1B+ organization, enhancing candidate quality and improving 12-month retention rates by 15%.

Talent Acquisition Manager - AMN Healthcare - Dallas, TX

(2023-01 - 2024-01)

• Process Optimization: Synthesized onboarding protocols for top-tier healthcare staffing firm, accelerating throughput by 25% while maintaining 100% regulatory compliance.
• Commercial Execution: Negotiated compensation structures for certified health professionals, sustaining a 25.5% gross margin across diverse clinical workstreams.
• Customer Analytics: Leveraged social media market intelligence and refined assessment techniques to improve candidate-to-client fit accuracy for high-stakes healthcare roles.
• Executive Communication: Presented weekly talent pipeline health metrics to regional directors, identifying bottlenecks and proposing 3 resource-allocation adjustments.

Regional Strategy Consultant (Recruitment) - Valet Living - Dallas, TX

(2021-10 - 2022-12)

• Digital Transformation: Architected end-to-end virtual recruiting workflows within Workday for PE-backed multifamily service provider, driving a 20% increase in recruiter productivity.
• Go-To-Market Strategy: Designed and deployed localized sourcing strategies for high-volume field operations, significantly reducing time-to-hire in competitive urban markets.
• Competitive Intelligence: Analyzed regional compensation benchmarks to adjust offer structures, increasing candidate acceptance rates by 18% in high-demand territories.
• Cross-Functional Collaboration: Partnered with hiring managers to align job specifications with business unit P&L; goals, ensuring 100% alignment with regional growth forecasts.

Regional Recruitment Strategist - Reddy Ice - Dallas, TX

(2021-04 - 2021-10)

• Market Entry Analysis: Developed community-based sourcing models and digital outreach campaigns to secure talent pipelines in underpenetrated regional markets for the nation's largest ice manufacturer.
• Revenue Optimization: Streamlined interview pipelines and field recruitment operations, minimizing vacancy costs and ensuring 100% operational uptime during peak demand.
• Compliance Strategy: Managed administrative compliance standards for certified driver recruitment, ensuring 0 audit findings during regional reviews.
• Performance Benchmarking: Established recruitment cycle reviews and enhanced reporting frameworks to track time-to-fill against industry standards.

Diversity Sourcing Consultant - JPMorgan Chase & Co. - Dallas, TX

(2020-10 - 2021-03)

• Diversity & Inclusion Strategy: Partnered with Fortune 20 banking leadership to architect inclusive sourcing pipelines, expanding candidate diversity slates for critical retail leadership roles.
• Executive Reporting: Delivered data-driven insights on talent market trends and sourcing efficiency to senior management, contributing to a 20% reduction in time-to-hire.
• Workstream Management: Suggested and implemented enhanced HR workflows, improving operational efficiency and banking regulatory compliance.
• Training & Development: Designed and delivered onboarding content focused on employee relations, ensuring rapid integration for high-volume banking hires.

Senior Talent Acquisition Specialist - Stevens Transport - Dallas, TX

(2017-11 - 2020-04)

• Regulatory Strategy: Managed high-volume recruitment for $500M+ logistics provider, maintaining 100% adherence to FMCSA and DOT regulatory standards.
• Unit Economics: Optimized driver onboarding logistics, achieving an 86% hire rate and a 100% show rate through rigorous screening and candidate engagement protocols.
• Data-Driven Decision Making: Analyzed historical hiring data to identify high-retention sourcing channels, reducing turnover among new hires by 12%.
• Operational Management: Led ground-breaking pre-employment assessment procedures, identifying high-quality technical talent for a fleet of 2,000+ vehicles.

HR Generalist & Talent Lead - Credit Management Inc. - Carrollton, TX

(2014-11 - 2017-10)

• Value Creation: Implemented strategic HR initiatives that increased employee retention by 15% and boosted overall workforce satisfaction scores by 20%.
• Workstream Management: Directed weekly onboarding for 25+ new hires, redesigning orientation processes to improve first-month productivity and engagement.
• Project Leadership: Led cross-departmental projects to enhance employee experience and workflow efficiency for a 300+ employee organization.
• Performance Metrics: Introduced operational metrics analysis to streamline HR operation management and budget allocation.

Bachelor of Science - Mass Communication - Texas Woman's University