Grace Ntihinyuka

Dedicated project coordinator, administrative and customer service professional. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Seeking a permanent position with a people-oriented company. One where I will maximize my skills by maintaining customer satisfaction and contributing to the company's success.

Construction Program Assistant - Georgia Department of Community Affairs

(2024-11 - 2025-09)

Manages Low Income Housing construction projects from the beginning stages to the final stages.

• Updates projects accordingly in Excel and the Project Management system daily.
• Reaches out to developers and clients to ensure the projects are moving along accordingly.
• Handles all other administrative duties in the construction department.

Accounting Assistant - SteelFab Inc - Norcross, GA

(2023-07 - 2024-11)

• Keys all Shop invoices received from the plants in Sage 300 for weekly check run.
• Processes all invoices and POs received in shared inbox ensuring correct cost codes and GL accounts are used.
• Processes AIA Billings, Pay Applications and requests waivers via LevelSet from Sub-contractors.
• Answers all accounting inquiries received in shared inbox from Project Managers and Vendors.
• Verifies Inactive Vendors in Sage 300 and sets up all new Vendors as needed via Sage 300.
• Requests annual job related and general COI's from sub-contractors to keep their files up to date.
• Reviews and reconciles vendor statements to ensure outstanding invoices are processed and paid in a timely manor.
• Assists Project Manager Assistants with GC Contract review as needed (Updating Sage300, Procore, requesting COIs & Exhibit L)
• Ensures W9s are updated, received, and filed for all vendors.

Administrative Coordinator I - Fulton County Government - Atlanta, GA

(2021-12 - 2023-07)

• Answered phone calls, provided information to callers and connected callers to appropriate employees/departments/divisions.
• Liaised between employees and upper-level management to resolve issues.
• Worked with AD Manager for the Finance Department and would assist with IT related matters for the Finance team.
• Analyzed finacial documents to verify accounting data and mathematical accuracy. Readied and implemented journal entries into system using AMS Software.
• Assessed accuracy, completeness of financial records.
• Assisted with administrative duties for Employee Benefits, Payroll and Pension divisions.
• Assisted with reviewing employee new hire documentation and finacial documents prior to submission to the proper department/divisions.

Lead Project Coordinator - Bellareed Construction and Remodeling - Norcross, GA

(2020-12 - 2021-12)

• Developed spreadsheet to maintain the process of all 50+ developing projects for the team.
• Performed administrative tasks such as ling paperwork, developing spreadsheets, and mailing out documents.
• Read through permitting paperwork, client contracts and quotes daily to ensure all data was entered correctly into the project software system.
• Paid close attention to detail while filling out applications for jurisdictions while educating myself on the construction permitting process.
• Pulled permits from the required jurisdictions for each project.
• Created training manuals and packets for project support in the permit department.
• Recruited and oversaw permitting personnel to achieve performance and quality targets.
• Trained new employees in the permitting department.
• Assisted with new employee orientation in the department.
• Assisted the drafting department during pre site plans developing phase. Would carefully read and verify blueprints/site plans prior to submission to any jurisdiction. Assisted in confirming that they were created accordingly to what was required from each jurisdiction.
• Would look at properties on surveys, plat and plot plans, via Google Earth and County/City GIS systems to understand the land and topography of where to place proposed structures.
• Generated reports for management and met weekly for progress review with them in the department.
• Reached out to clients on each phase of permitting to update them and educate them on what's occurring on their specic project.
• Main contact for clients and all required customer service.
• Scheduled inspections and made sure project site was prepared prior to construction for the crew and sub-contractors.
• Made sure all project deadlines were met and solutions were given for any issue.

Administrative Project Coordinator - LMI Systems Inc - Tucker, GA

(2019-12 - 2020-12)

• Maintained and monitored project plans, project schedules, work hours, budgets.
• Attended and participated in project meetings to document information required to improve project.
• Documented and followed up on important actions and decisions from clients.
• Provided all administrative support needed by Project Managers.
• Developed project strategies to help Improve TeamSync and QuickBase.
• Created tasks and sites in TeamSync to ensure all required data for upcoming projects were stored.
• Created reports in Excel for weekly performance of projects.
• Scheduled and assisted with hiring process for sub contractors in FieldNation.
• Ensured projects adhere to frameworks and all documentation was maintained appropriately for each project.
• Assessed project risks and issues and provide solutions where applicable.
• Assured project deadlines were met.

Office Coordinator - The Board of Pharmacy and Dentistry - Atlanta, GA

(2014-01 - 2019-12)

• Answered phones regarding dental complaints.
• Updated complaint records for customers on daily basis.
• Assisted pharmacy students to obtain licenses.
• Assisted management in the office as needed for all projects.

Dentistry Administration - Atlanta Dental Assitant School (2016)

College Prep Diploma - Clarkston High School (2009 - 2013)