William Brown
IT Support
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About
15+ Years of computer software and hardware experience. 5+ Years of audio engineering experience. 10 Years of management experience. Skilled in Technical Support, IT Support, Sales and Marketing, Scheduling and Record Keeping, Troubleshooting/Maintenance/Repair, Payroll/Money Orders, Inventory Control, Open Communication/Teamwork, and Critical Thinking/Problem Solving.
Experience
Merchandiser at Coca-Cola Bottling United (2025-07 – 2026-09)
- Built and monitored displays
- Coordinated with management with stocking shelves and implementing plans for truck deliveries
- Worked product from truck to shelf
Merchandiser at Nabisco (2024-12 – 2025-07)
- Order Writer
- Stocked and Managed merchandise on shelves and displays
Assembly Technician at Toyota Motor Manufacturing (2023-07 – 2024-12)
- Assembling Engine in various stages
- Checking parts for quality and use
Associate – Garden Center, Team Lead, Claims and Delivery Operations Associate at Walmart (2019-12 – 2023-07)
- Assemble Grills, Lawn Mowers and taught the use of them to customers
- Operate electronic pallet jacks and forklift
- Lead multiple teams
- Train new team members
- Process, fix, and rebuild multiple products through the claims area
Sales Associate at Aldi Grocery Store (2018-06 – 2019-12)
- Great customers entering the establishment
- Operate pallet-jack to transport merchandise within the facility
- Stock products on assigned shelves in a proficient manner
- Operate the cash register to check customers out with their selected goods
- Accept payments by cash, credit and/or debit card, issue receipts and change, as needed
Territory Manager at Premium Retail (2015-09 – 2018-06)
- Created, developed, and implemented a territory sales plan in accordance with company protocols
- Planned, coordinated, and executed local educational and sales programs
- Developed plans and organized sales strategies to achieve self- and company sales targets
IT/Concierge at Keestone Assisted Living (2014-01 – 2015-12)
- Gathered and analyzed information regarding computers and electronics
- Planned and implemented physical therapy style activities for the residents
- Planned and prepared nutritious meals in accordance with residents' prescribed diets
Store Manager at Menchie's Frozen Yogurt (2013-01 – 2014-12)
- Managed payroll conducted inventory and assigned daily tasks for employees
Education
Bachelor's Degree in Software Engineering – Southern New Hampshire University -Currently Enrolled
Information Systems – Northwest Shoals Community College
High School Diploma – Mars Hill Bible School
