Henry Martinez

I’m a dependable and detail-oriented professional with strong customer service experience, known for staying organized, handling multiple tasks efficiently, and creating positive experiences in fast-paced environments.

Dishwasher at Cheesecake Factory (2018-04 – 2018-09)

Providing guests with spotless cutlery, plates and glassware. Keeping pots, pans and kitchen tools clean and ready at all times for the line cooks to create dishes for guests.

• Providing guests with spotless cutlery, plates and glassware
• Keeping pots, pans and kitchen tools clean and ready at all times for the line cooks to create dishes for guests
• Rinsing, washing, pre-sort and delivering clean dishes to the kitchen and dining room

Line Cook/Prep at The Palm (2018-09 – 2020-03)

Ensuring prep items are always available on the cook line and restock as needed. Preparing food items according to recipe, portion, and presentation specifications.

• Ensuring prep items are always available on the cook line and restock as needed
• Preparing food items according to recipe, portion, and presentation specifications
• Maintaining clean, sanitary, and organized cook stations, kitchen coolers, and food storage areas

Installer, Apprentice, Helper at Circa Tile and Stone (2021-03 – 2021-08)

Cutting, installing, polishing, and surfacing granite and marble with precision equipment. Precisely following protocols to mark and measure surfaces.

• Cutting, installing, polishing, and surfacing granite and marble with precision equipment
• Precisely following protocols to mark and measure surfaces that need to be tiled to complete layout adequately

Freelance Dog Walker at San Fernando Valley (2020-08 – 2022-12)

Walking dogs, pick up after them when they go to the bathroom. Meeting and establishing rapport with clients. Documenting in writing a detailed description of each visit.

• Walking dogs, pick up after them when they go to the bathroom
• Meeting and establishing rapport with clients
• Documenting in writing a detailed description of each visit
• Training sessions with both clients and dog(s)

Front Desk Agent/Night Audit at Glendale Hotel (2022-05 – 2022-09)

Performing all check-in and check-out tasks. Responding to clients' complaints in a timely and professional manner. Liaising with housekeeping staff.

• Performing all check-in and check-out tasks
• Responding to clients' complaints in a timely and professional manner
• Liaising with housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
• Upselling additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Sales Associate at Universal Studios Hollywood (2023-03 – 2023-10)

Receive, pull, and pick orders; processing orders, red line (price events); stock, replenish stock, rotate stock. Promote and provide extraordinary guest service.

• Receive, pull, and pick orders; processing orders, red line (price events); stock, replenish stock, rotate stock
• Promote and provide extraordinary guest service for both internal and external guests
• Answers questions and offers information in a courteous manner
• Seeks to provide assistance to guests
• Generate positive contributions for the company

Package Handler at United Parcel Service (2023-10 – 2025-01)

Sort, load, and unload packages with an eye for detail to ensure they make it to the right destination. Working in a collaborative, energetic, fast-paced environment.

• Sort, load, and unload packages with an eye for detail to ensure they make it to the right destination
• Working in a collaborative, energetic, fast-paced environment

Afterschool Teacher at Franklin Elementary School (2023-12 – 2025-01)

Provide in-person tutoring support to students in English and Math, ranging from K-6th grade. Actively engage with students to address learning gaps.

• Provide in-person tutoring support to students in English and Math, ranging from K-6th grade
• Actively engage with students to address learning gaps and reinforce key concepts
• Supervise and mentor students to foster a positive learning environment

Line Cook at Redwood Bar & Grill (2025-08 – 2026-02)

Detail-oriented Line Cook skilled in prep work, cooking according to menu specifications, developing new dishes, and maintaining a clean and efficient kitchen environment.

• Detail-oriented Line Cook skilled in prep work, cooking according to menu specifications, developing new dishes, and maintaining a clean and efficient kitchen environment

Associates of Science in Music Production – Los Angeles Film School (2022-10)