Hugo Hernandez
Business Manager in Sales, Training & Operations
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About
I’m a results-driven leader with experience across sales, customer experience, training, and team operations. I studied Business Management, and since then I’ve built a career around leading teams, hitting performance goals, and delivering value to both customers and organizations.
My background includes managing schedules, training new hires, driving daily sales goals, and creating structured, positive environments for employees to succeed. I honed my skills in finance conversations, product explanation, and building trust with customers through clear communication. I’m also an experienced coach, which has strengthened my ability to motivate people, develop talent, and bring out the best in teams.
I’m looking for opportunities where I can apply my leadership, sales strategy, and operational strengths to help a company grow while continuing to develop professionally.
Experience
Professional Experience
Material Handler
RR Donnelley | Bolingbrook, IL | 2013 – 2016
● Received, stored, and organized materials accurately in a fast-paced warehouse environment.
● Prepared orders for shipment, ensuring quality and accuracy.
● Operated forklifts and other warehouse equipment following safety protocols.
● Assisted with inventory counts and maintained organized storage areas.
Finance & Sales Representative
Napleton Honda | Oak Lawn, IL | 2022 – Present
● Developed tailored financing solutions while maintaining meticulous records.
● Exceeded sales targets and supported team members through coaching and mentoring.
● Collaborated with operations teams to ensure accuracy in order processing.
Sales Manager
Hennes & Mauritz | Aurora, IL | 2016 – 2022
● Led a team, overseeing scheduling, payroll, and performance tracking.
● Implemented operational processes that improved efficiency and customer satisfaction.
● Maintained accurate records and supported inventory management initiatives.
Assistant Cross Country & Track Coach
Joliet Junior College | Joliet, IL | Jul 2025 – Present
● Coach and mentor student-athletes, emphasizing discipline, teamwork, and accountability.
● Plan schedules, coordinate logistics, and oversee group activities safely and efficiently.
Education
Aurora University, Bachelors in Business Management
Joliet Junior College, Associates in Arts
