Isabella Frazier

People leader and management trainer with progressive leadership experience across restaurant, retail, and education settings. Delivers an approximately eight-week training program for externally hired salaried Assistant General Managers and General Managers, with experience in employee development, recruiting and hiring, orientation, performance feedback, people management, compliance, financial management, and team building. BBA in Human Resource Management; Master of Science in Management expected October 2026.

Certified Market Training General Manager at Taco Bell - Team Lyders Franchise (2025-02 – Present)

• Deliver an approximately eight-week management training program for externally hired salaried Assistant General Managers and General Managers.
• Trained seven salaried management hires to date: three General Manager trainees and four Assistant General Manager trainees.
• Train managers from team-member positions through shift-lead responsibilities and management functions, including scheduling, recruiting, hiring, orientation, minor work permits, annual reviews, pay-increase submissions, inventory counts, and truck ordering.
• Evaluate trainee performance and provide management with feedback on readiness to enter the assigned leadership role.
• Guide trainees through store-level HR situations and people-management responsibilities while adjusting the established training curriculum to individual trainee needs and restaurant demands.
• Oversee daily store performance, staffing, customer service, inventory, supply ordering, payroll, budgets, cost controls, safety, and compliance.

Substitute Teacher at EDU Staff (2024-09 – 2025-02)

• Followed lesson plans and maintained classroom management across assigned classrooms.
• In a long-term assignment, created lesson plans tailored to student needs based on IEPs, attended BIP meetings, graded assignments, and gathered data for IEP meetings.

General Store Manager at Taco Bell - Border Foods Franchise (2020-12 – 2024-09)

• Directed daily restaurant operations and financial performance, including budgets, cost controls, inventory, supply ordering, scheduling, and payroll.
• Recruited, trained, supervised, and developed employees and shift leaders; addressed employee conflicts and customer escalations.
• Maintained food-safety, cleanliness, and operational standards while supporting efficient and profitable business performance.

Shift Manager at CVS Health (2020-02 – 2020-12)

• Supported store operations, safety and security, policy compliance, inventory management, cycle counts, cash controls, loss prevention, customer escalations, and employee conflicts.

Entry Protocol Support Agent at General Motors (2020-07 – 2020-09)

• Supported compliance with COVID-19 procedures and corporate safety policies, completed daily documentation, and communicated process-improvement suggestions to management.

Assistant Store Manager at Jet's Pizza (2016-11 – 2019-10)

• Supported hiring, employee reviews, promotion recommendations, conflict resolution, scheduling, onboarding of new assistant managers, employee training, cash controls, loss prevention, inventory, and customer escalations.

Master of Science in Management in Human Resource Management – Walsh College (2026-10)

Bachelor of Business Administration in Human Resource Management – Walsh College (2023)