Ivan Lewis
Field Technician/Customer Advocate/Remote Installer/Sales Professional
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About
Seasoned sales professional and field technician with an extensive customer service background.
Experience
Customer Service Delivery Advocate - Carvana - North Las Vegas, Nevada
(2025-06)
Delivers vehicles straight to customers' door. Certified dual-car hauler driver.
- Frequently loads/unloads vehicles and inspects them to ensure cleanliness, safety and drivability.
- Completes customer paperwork and documents CRM system thoroughly.
- Remains flexible to provide service at vending machine location, to perform vehicle drive cycles, and to assist in detailing bay as needed.
Fountain Reactive Technician - Reyes Coca-Cola Bottling - Oceanside, California
(2024-05 - 2025-03)
West Coast and Midwest bottler and distributor of Coca-Cola brands.
- Maintained tools and equipment to ensure effective response to mechanical or technical problems to determine what components should be replaced.
- Targeted equipment issues and repair services in customer outlets.
- Provided technical advice to customers, business partners and company associates to teach and provide expertise from a technician's perspective.
Field Technician - Reyes Coca-Cola Bottling - Benicia, California
(2022-10 - 2024-05)
West Coast and Midwest bottler and distributor of Coca-Cola brands.
- Installed various fountain types for businesses.
- Removed and replaced fountain lines and calibrated fountains.
- Prepared and maintained equipment in proper operating condition.
- Maintained positive customer relationships.
- Worked collaboratively with team members to ensure a clean and safe work environment.
Certified Notary Signing Agent - Lewis Signings - Greater Bay Area, California
(2020-10 - 2024-10)
Family-owned notary signing agents serving California.
- Certified Notary Signing Agent/Mobile Notary Public who served local and national mortgage industry clients.
Installer - Sunrise Sign and Post - Walnut Creek, California
(2019-01 - 2021-12)
- Installed posts and signage for real estate brokerages in Marin, Contra Costa, and Solano Counties.
- Served as point of contact for realtor and broker clients and homeowners.
Mobile Technician - Tesla - Berkeley, California
(2018-06 - 2018-11)
- Remotely performed installation and repair tasks on all Tesla models.
- Educated Tesla owners on model functionality and features.
Commtech Installer - Comcast - Concord, California
(2015-08 - 2018-04)
- Performed installation and repair/replacement tasks for Comcast cable and internet devices.
- Educated customers regarding video, internet, and telephone services.
Sales/Customer Support Representative - Auto Glass Now - Oakland, California
(2013-06 - 2014-11)
- Responded to a high volume of inbound calls for auto glass repair/replacement.
- Assisted office management with closing duties including invoice processing and cash handling.
- Traveled to various vendors to transport glass for installation technicians.
Insurance Broker - Freeway Insurance Services - Sacramento, California
(2010-10 - 2011-06)
- Sold multiple lines of insurance including auto, motorcycle, boat, and renters' policies.
- Generated new business via phone and serviced existing policies.
- Consistently exceeded sales goals.
Insurance Broker - Titan Auto Insurance Sales - Vallejo, California
(2006-02 - 2010-10)
- Sold multiple lines of insurance including auto, motorcycle, boat, and renters' policies.
- Generated new business via phone and serviced existing policies.
- Consistently exceeded sales goals.
Education
Bachelor of Science - Political Science - University of California at Berkeley
