Jacey Velazquez

Detail-oriented administrative professional with experience.

Legal Assistant at State Attorney's Office (2024-05 – Present)

Provide administrative and operational support to attorneys, managing competing priorities and ensuring timely completion of daily tasks and case-related responsibilities.

• Prepare, review, and electronically file state and federal court documents while monitoring filing requirements, deadlines, and submission status.
• Maintain and organize confidential physical and electronic case files, including pleadings, discovery materials, correspondence, and other case-related documents.
• Manage attorney calendars and coordinate depositions, hearings, mediations, meetings, and other case-related events.
• Communicate professionally with clients, witnesses, attorneys, court personnel, and colleagues while handling confidential and time-sensitive information.
• Monitor case deadlines and maintain accurate docket information to help ensure attorneys remain informed of upcoming filings, hearings, and other important events.
• Support attorneys with document preparation, case organization, scheduling, and general administrative tasks in a fast-paced legal environment.

Chiropractic Assistant at Bender Chiropractic Center (2022-10 – 2024-05)

Managed a high volume of patient interactions, seeing an average of 64 patients per day, while maintaining a warm and welcoming atmosphere.

• Delivered exceptional patient experiences by providing attentive care and ensuring their needs were promptly addressed.
• Streamlined clinic operations by efficiently scheduling appointments and managing patient records, contributing to improved clinic efficiency.
• Maintained accurate and confidential patient records, ensuring compliance with healthcare regulations.

Front Desk Agent at Sheraton Sand Key Resort (2021-10 – 2022-09)

• Provided timely and efficient assistance to guests, resolving concerns promptly and maintaining a high level of guest satisfaction.
• Informed customers about payment methods, ensuring smooth transactions and accurate billing.
• Collaborated with housekeeping staff to ensure cleanliness and readiness rooms for guest arrivals.

Hostess at Hilton Clearwater Beach Resort and Spa (2020-09 – 2021-09)

• Greeted and seated patrons, providing personalized dining experiences and answering questions about menu items.
• Managed reservations and prioritized seating assignments to accommodate customer needs.
• Monitored dining room during service to ensure guest satisfaction and communicated effectively with staff to address any issues.

Recreation Attendant at Hilton Clearwater Beach Resort and Spa (2020-02 – 2020-08)

• Planned daily activities for patrons and ensured their satisfaction with recreational facilities.
• Responded to patron inquiries and resolved complaints swiftly and professionally.
• Assisted patrons with special needs to ensure their enjoyment of recreational amenities.

Associate of Arts in Legal Studies – St. Petersburg College (2027)

High School Diploma – Largo High School (2019)