Mikia Gumms
Detail-oriented administrative professional
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About
Detail-oriented administrative professional with over three years of experience supporting efficient office operations through calendar management, streamlined communications, database administration, and document coordination. Proven ability to lead junior staff, manage stakeholder interactions, maintain compliance with regulations, and ensure accurate record-keeping and reporting. Strong interpersonal and organizational skills with a commitment to delivering prompt, high-quality support.
Experience
School Bus Driver - First Student Management - Harvey, LA
(2024-06)
- Safely transported students while strictly adhering to safety protocols and regulations, showing strong attention to detail and compliance.
- Monitored student behavior and maintained a secure environment, applying de-escalation and conflict resolution techniques as needed.
- Coordinated daily routes and ensured timely, accurate communication with parents/guardians and school staff.
Paraprofessional - Athlos Academy of Jefferson Parish - Terrytown, LA
(2023-12 - 2024-05)
- Provided one-on-one academic and behavioral support to students with Individualized Education Plans (IEPs), tracking progress through detailed documentation and reporting.
- Redirected and managed student behavior in classroom settings, contributing to a structured and productive learning environment.
- Collaborated with teachers and staff to support daily operations and address individual student needs.
Paraprofessional - Edna Karr High School - New Orleans, LA
(2023-11 - 2023-11)
- Delivered targeted 1:1 academic support to students with IEPs, assisting with assignments and skill development.
- Maintained correct student records to monitor progress and inform instructional decisions.
Substitute Teacher (via Kelly Services) - Jefferson Parish & Orleans Parish School Districts - LA
(2023-10 - 2023-12)
- Managed classroom operations and delivered lesson plans for absent teachers, adapting quickly to diverse environments.
- Supported overall school needs through flexible task coordination and student engagement activities.
Childcare Worker - JeffCap Head-Start - Metairie, LA
(2023-02 - 2023-10)
- Supervised and supported daily activities for young children, including documentation of progress and coordination with staff/parents.
- Assisted with instructional activities (shapes, numbers, colors) and kept clean, safe environments through organized routines.
Bus Attendant - Jefferson Parish School System - Harvey, LA
(2022-06 - 2022-09)
- Ensured student safety during loading/unloading and transit by enforcing protocols and providing clear instructions.
- Maintained correct passenger manifests and coordinated smooth handoffs to parents/guardians.
- Performed daily cleaning and organizational tasks to uphold a safe, compliant bus environment.
Armed Security Guard - Allied Universal Security - New Orleans, LA
(2021-08 - 2022-05)
- Controlled access for vehicles and pedestrians by verifying identification and supporting detailed visitor logs and records.
- Enforced security regulations and compliance protocols to protect personnel, property, and information.
- Served as first point of contact for visitors, addressing inquiries and easing smooth entry processes.
Sales Associate - Red, White, and Blue Thrift Store - Gretna, LA
(2019-11 - 2021-02)
- Processed customer transactions and handled cash, adjustments, and inventory documentation per company policies.
- Assisted with vendor check-ins, inventory counts, and order management to support store operations.
- Maintained a safe and organized shopping environment while preventing internal theft through vigilant monitoring.
Housekeeper - West Jefferson Hospital - Marrero, LA
(2018-03 - 2018-04)
- Prepared daily activity reports documenting cleaned and sanitized areas while coordinating cleaning schedules.
- Managed supply inventory, restocked carts, and trained fresh staff on equipment and procedures.
- Supported conference room setups and high-traffic area coordination for hospital staff and guests.
Education
Associate of Science - Psychology - Delgado Community College (2026-05)
High School Diploma - West Jefferson High School (2018-05)
