Jack Klein

Conducted security patrols and monitored systems for a 80,000 sq. ft. facility. Daily reports written Training new officers

Shift Supervisor Officer - Site Supervisor Trained at Titan Security (2024-10 – Present)

• Conducted security patrols and monitored systems for a 80,000 sq. ft. facility.
• Daily reports written
• Training new officers

Driver / Manager (Second Key) at Dominos (2017-04 – 2021-04)

• Managed scheduling and training for 20+ drivers, ensuring 100% delivery accuracy.
• Increased customer satisfaction by 10% through process improvements.

Operations Manager at Dollar Tree (2014-09 – 2017-03)

• Oversaw daily operations for a high-volume store, managing a team of 15.
• Streamlined inventory processes, reducing stock discrepancies by 20%.

Lead at Six Flags Great America (2010-09 – 2014-10)

• Led operational teams, earning 6 awards, including Perfect Attendance for 4 years.
• Implemented safety protocols, receiving Golden Wrench for safety awareness.

Store Tech at Staples (2005-05 – 2010-09)

• Headed tech department, achieving top sales through customer consultations.
• Provided in-house technical support, resolving 95% of issues on-site.

Associate of Science in Game Design – Tribeca Flashpoint Media Arts Academy (2008 – 2010)