Jordyn Strahan

Friendly and organized administrative professional with experience supporting front desk functions, customer service, scheduling, phone communication, records, cash handling, and daily office operations. Known for professionalism, attention to detail, dependable follow-through, and creating a welcoming experience for customers, visitors, and team members.

Shift Supervisor / Administrative Assistant at CVS Pharmacy Corp. (2025-03 – Present)

• Provide professional customer service and support daily front-end operations in a fast-paced environment.
• Answer phone calls, assist customers, communicate information, and respond to questions and requests professionally.
• Coordinate front-end tasks, documentation, and team support while keeping daily operations organized.
• Maintain accurate records, handle cash transactions, and complete routine administrative duties with attention to detail.
• Balance multiple responsibilities while supporting staff and providing consistent service.

Office Supervisor / Administrative Assistant at TJ Maxx Corp. (2021-05 – 2025-02)

• Managed daily office operations, administrative support, filing systems, and workflow coordination.
• Answered multi-line phone calls, responded to emails, and communicated with customers, employees, and leadership.
• Maintained employee records, schedules, reports, and confidential documentation accurately and professionally.
• Performed data entry, document organization, inventory record management, and routine administrative tasks.
• Coordinated communication between departments to support efficient operations and timely completion of tasks.

Sales Manager / Administrative Assistant at Forever 21 Corp. (2016-02 – 2019-08)

• Supported daily operations while delivering professional, customer-focused service in a fast-paced environment.
• Handled customer inquiries, directed calls, and assisted with scheduling and organizational tasks.
• Processed transactions and maintained accurate records and documentation.
• Trained and supported team members while helping maintain organized and efficient daily operations.

Bachelor of Science – Indiana State University