Jan Gamban

Developed a rapport with management and staff by providing excellent service and engaging in personal interactions. Prepares structured service and work plans in an organized manner, balancing the needs of patrons and team members. Server with a strong work ethic, interpersonal skills, and experience in customer service.

DETAILER at Pechanga Detail (2025-05 – Present)

• Utilized advanced equipment and cleaning products to achieve high-quality results consistently.
• Developed standard operating procedures for detailing processes, improving overall service efficiency.
• Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.

RESTAURANT SERVER at PokePort Margarita (2019-11 – 2025-05)

• Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
• Cultivated warm relationships with regular customers.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

FOOD PREP at Monsta Snow (2018-06 – 2018-07)

• Optimized food prep sequence, significantly reducing customer wait times.
• Improved operational efficiency by effectively managing food prep tasks and kitchen organization.
• Maintained a clean and organized work environment for optimal food prep efficiency.

RESTAURANT SERVER at CRF Renzon (2016-06 – 2017-07)

• Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for patrons.

Certificate in Biomedical Technology Program – Miracosta College (2026-06)

Associate of Science in Kinesiology – Mt. San Jacinto College (2024-01)

High School Diploma – Vista Murrieta High School (2013-01)