Jasmine Lockett

Dependable front desk medical office candidate with medical assistant training and strong customer service experience in fast-paced settings. Skilled in patient scheduling, front office procedures, phone communication, and professional support. Prepared to welcome patients, manage appointments, and handle administrative tasks in a medical office.

Customer Service Representative - iQor - Houston, TX

(2022-02 - 2023-01)

• Resolved customer questions by providing clear and accurate information.
• Followed communication procedures and company guidelines during each interaction.
• Supported positive service experiences through professional phone communication.

Server - Chili's

(2021-03 - 2022-04)

• Assisted guests with menu questions and provided friendly table service in a fast-paced setting.
• Managed orders accurately while maintaining clear communication with customers and team members.
• Handled busy shifts by staying organized and supporting positive guest experiences.

Work from Home Customer Service Representative - iQor - Houston, TX

(2019-04 - 2022-02)

• Assisted customers by phone while maintaining professional and timely communication.
• Used company tools and service procedures to address questions and concerns.
• Supported customer satisfaction through organized and consistent follow-up.

Cashier - Walmart

(2020-06 - 2021-08)

• Processed customer purchases accurately while delivering friendly and efficient service.
• Answered questions and supported smooth checkout experiences in a high-volume retail setting.
• Maintained organized front-end support while handling transactions and customer concerns.

Assembler - Alcon Manufacturers

(2018-01 - 2020-05)

• Assembled products by following production instructions and maintaining quality standards.
• Supported efficient workflow in a fast-paced manufacturing setting.
• Worked carefully to complete tasks accurately and meet daily production needs.

Medical Assistant Training - Florida Career College (2022-09 - 2022-09)

High school diploma or GED - Dobie High School (2019-05)