Jennifer Beck

Dedicated and adaptable professional with experience in customer service, event operations, event security, office management, production, warehouse operations, and team leadership. Skilled in fast-paced environments requiring communication, multitasking, organization, guest services, and problem-solving. Experienced supporting stadium operations, crowd management, event setup and tear down, production packaging, and administrative support while maintaining professionalism under pressure.

Open to customer service, event operations, warehouse, administrative, remote support, and peer support opportunities.

Event Security & Guest Services at BEST Crowd Management

• Provide guest services, crowd management, and event security support during large-scale events
• Assist with directing guests, monitoring entry areas, and maintaining organized crowd flow
• Support safety procedures and venue policies in high-traffic environments
• Maintain professionalism and calm communication during busy events and guest interactions
• Work collaboratively with event staff and security teams to support smooth venue operations

Event Staff / Setup & Tear Down at CORE Personnel Staffing Services

Assignments at Globe Life Field & AT&T Stadium

• Assisted with setup and breakdown for concerts, sporting events, and large venue operations
• Organized seating areas, staging, equipment, and guest sections
• Maintained safety standards and operational readiness during events
• Worked efficiently in fast-paced, team-oriented environments
• Adapted quickly to changing assignments and event needs

Production & Packaging Associate at CORE Personnel Staffing Services

Assignment at K&N Engineering

• Assembled kits used in air filter production and packaging processes
• Packaged products accurately and efficiently in a warehouse environment
• Maintained productivity and attention to detail while meeting production goals
• Worked collaboratively with team members in a fast-paced production setting
• Followed workplace safety and quality standards

Office Manager / Tax Preparer (Seasonal) at Tax Pro 24 HR Refund

• Managed office operations, scheduling, and customer communication
• Prepared and processed tax documents accurately and efficiently
• Maintained organized records and supported payroll-related tasks
• Assisted large volumes of clients during busy tax seasons
• Handled multiple responsibilities while maintaining professionalism and accuracy

Customer Service Supervisor at The Home Depot

• Supervised and supported a team in a high-volume customer service environment
• Resolved customer concerns and escalated issues professionally and efficiently
• Assisted with scheduling, front-end operations, and team coordination
• Trained new employees on customer service expectations and communication
• Maintained calm and professionalism in fast-paced environments

Human Resources Coordinator at G&C Credit Builders, LLC

• Conducted onboarding and orientation for new hires
• Maintained employee records and assisted with payroll and administrative tasks
• Communicated company procedures and expectations clearly
• Supported employee relations and office operations
• Assisted with scheduling and internal coordination

Director of Operations / Office Manager at Highland Payments

• Managed customer accounts, scheduling, payroll, and office operations
• Oversaw client communication and service quality
• Trained and mentored employees to improve performance and retention
• Managed administrative responsibilities and daily workflow
• Demonstrated leadership and problem-solving in high-pressure environments

Stand Manager at Levy Restaurants

• Managed stand operations during sports events, concerts, conventions, and live events
• Oversaw inventory, setup, closing procedures, and cash handling
• Delegated team tasks and maintained organized guest service flow
• Worked efficiently in high-traffic event environments

Stand Manager at Delaware North Company

• Managed stand operations during large-scale live events and stadium operations
• Maintained organized service flow and supported high-volume guest interactions
• Coordinated team responsibilities during busy events
• Maintained professionalism and efficiency under pressure

High School Diploma – Newman Smith High School