Talent Acquisition Partner (remote) - Acosta Sales and Marketing - Jacksonville, FL
(2016-08 - 2025-12)
- Managed all aspects of candidates' application experience.
- Built and maintained "trusted advisor" relationships with Business Leaders, Hiring Managers and HR Business Partners.
- Developed recruiting strategies and processes for Mid and Southern regions.
- Advised hiring managers on best practices that aligned with organization's mission statement.
- Maintained hiring metrics of ten hires per week for various retail clients.
- Partnered with hiring managers on planning and forecasting workforce needs.
- Actively engage with talent about latest job and career opportunities that Acosta offered.
- Pre-screened/direct hired potential candidates for various non-exempt positions using Webex, and Microsoft Teams.
- Provided a talent summary scorecard for hiring managers which assessed candidates' abilities prior to interview.
- Communicated with hiring panel to ensure preparation for the interview process.
- Collaborated with hiring managers to select relevant and legal questions suitable to ask during in-person interviews.
- Maintained regular communications with candidates throughout onboarding process to ensure excellent candidate experience.
- Maintained a solid level of industry knowledge and a comprehensive understanding of evolving recruiting techniques.
- Conducted high-volume candidate screening, interviews and hiring coordination.
- Established and maintained talent market knowledge including comprehensive view of regional trends and competitor practices.
City Carrier Assistant - United States Postal Service - Cincinnati, OH
(2013-06 - 2016-08)
- Sorted mail and parcels in delivery sequence, loading vehicles, and conducting truck safety inspection prior to start of delivery for assigned routes.
- Delivered to homes and businesses, collected mail from customer boxes, and dismounting for special deliveries such as packages or accountable mail.
- Answered questions about postal services, providing forms, and obtaining signatures for registered or certified mail.
- Outlined delivery routes on foot and for truck deliveries.
- Maintained and adhered to all required times allotted for pick-ups and deliveries.
- Operated postal vehicles and provided general maintenance.
- Utilized hand-held scanner for tracking and delivery confirmation.
- Created and updated daily delivery logs and reports for inefficiencies or discrepancies with package deliveries, or item loss during delivery process.
- Provided change of address forms and other items to customers as requested.
- Communicated with dispatch and modified routes as instructed based on need.
Online Processing Specialist - Staples Processing Center - Florence, KY
(2008-08 - 2010-09)
- Prepared and processed product orders and payments.
- Heavy data entry of orders submitted by customers via emails and fax.
- Served as liaison between customers, managers, and manufacturers to ensure order accuracy and quality.
- Developed pre-identified responses for specific customer situations to streamline responses and to adhere to time-per-call metrics.
- Interacted with customers to fulfill unforeseen needs and overall satisfaction.
- Assisted with various projects designed to promote special discounted items.
- Worked as a team to accomplish company and specific group goals.
Independent Contractor/ Drywall Installer - Independent
(2003-05 - 2008-02)
Package Handler - United Parcel Services (UPS) - Florence, KY
(1997-04 - 2007-12)
