Kevin Caccavaro

Accomplished General Manager and operations leader with over 25 years of experience supporting large-scale manufacturing operations, including machine shops, valve and actuation services, and quality/compliance programs. Proven track record of transforming underperforming operations into top-producing branches. Currently lead the highest-performing branch (out of 12) in both gross profit and labor utility percentage.

Recognized for strong P&L management, team development, quality systems oversight, and continuous improvement leadership.

General Manager - Chalmers & Kubeck South - Cayce, SC

(2014-08)

Lead all day-to-day operations for a regional industrial service branch supporting major manufacturing facilities with machine shop, valve repair, and actuation services. Responsible for safety, quality, profitability, compliance, staffing, and strategic growth.

• Transformed branch from unprofitable to profitable within first year of leadership; increased profitability consistently for ten consecutive years.
• Highest gross profit branch and best labor utility percentage among 12 company branches.
• Developed and implemented Control Valve Quality Manual for CK South.
• Successfully negotiate contracts with governmental and private sector clients.
• Maintain audit readiness for Manufacturer and National Board inspections.
• Manage full branch budget including shop supplies, consumables, equipment, and labor costs.
• Monitor financial performance, bookings reports (BR), and open order reports (OOR) to ensure revenue targets and on-time delivery.
• Partner with outside sales team to develop growth strategies and increase service revenue.
• Conduct daily operations meetings with front-line managers to review workload, resolve issues, and align priorities.
• Provide weekly revenue estimates and updates to Controller.
• Ensure all products (new and serviced) meet customer specifications and industry code standards.
• Investigate and resolve all Non-Conformances (NCRs).
• Lead interviewing, hiring, performance management, disciplinary actions, and terminations.
• Conduct annual performance reviews and establish performance goals.
• Minimize unbillable overtime and optimize workforce productivity.
• Lead monthly safety meetings and drive 5S and continuous improvement initiatives.

Operations Manager - Chalmers & Kubeck South - Cayce, SC

(2011 - 2014)

Directed daily facility operations, ensuring safety compliance, quality standards, and on-time delivery of products and services.

• Led daily coordination meetings with General Manager and front-line leadership.
• Managed OOR and ensured accurate, timely completion of customer orders.
• Quoted in-shop repairs and field service outages.
• Oversaw QMS compliance and adherence to industry-specific code standards.
• Managed staffing coordination with GM and HR.
• Controlled unbillable overtime and improved operational efficiency.
• Maintained inventory accuracy in partnership with warehouse team.
• Advanced 5S and continuous improvement processes to enhance productivity without compromising safety or quality.

Valve Technician - Chalmers & Kubeck South - Cayce, SC

(2008 - 2011)

• Troubleshot, inspected, installed, and tested safety relief valves in shop and field environments.
• Installed and replaced valve components per factory and customer specifications.
• Completed detailed field service documentation and time reporting.
• Participated in monthly safety and site-specific training programs.

Owner - Sugar River Machine Company - Newport, NH

(1999 - 2008)

Owned and operated R&D machine shop specializing in short-run and prototype parts for automotive, plasma-cutting, and pharmaceutical industries.

• Operated lathes, mills, grinders, and advanced machine tool equipment.
• Partnered with engineers to troubleshoot, design, and manufacture prototype components prior to full-scale production.
• Coordinated subcontractor services for secondary processes (heat treatment, anodizing, etching).
• Managed financials, customer relationships, scheduling, procurement, and daily operations.

Bachelor of Science - Environmental Science - Unity College Unity, ME