Khlood Oudeif

Operations-focused healthcare professional with 9+ years of clinical experience and proven leadership in managing practice operations, regulatory compliance, and staff coordination within a startup environment. Experienced in building systems, optimizing workflows, and ensuring adherence to OSHA, HIPAA, and state regulations. Strong ability to bridge clinical operations with business processes, with a growing focus on healthcare systems, compliance, and technology-driven solutions.

Clinical Office Manager & Compliance Lead - Beattie Endodontics - Toledo, OH

(2024-03)

• Led the full operational setup of a startup endodontic practice, building clinical, administrative, and compliance systems from the ground up
• Managed daily operations including scheduling, staffing, patient flow, and cross-functional coordination
• Oversaw regulatory compliance (OSHA, HIPAA, radiation safety), maintaining audit readiness and standardized protocols
• Developed and implemented internal policies, SOPs, and quality assurance processes
• Directed staff onboarding, training, and performance support across clinical and administrative roles
• Coordinated vendor relationships, equipment procurement, and inventory management
• Implemented workflows for billing, insurance processing, and clinical documentation accuracy
• Acted as primary liaison between providers, staff, and referring offices to ensure seamless operations
• Contributed to operational growth and efficiency within a fast-paced, multi-site environment

Dental Assistant – Endodontics (High-Volume Clinical Setting) - University of Michigan School of Dentistry - Ann Arbor, MI

(2023-11 - 2024-05)

• Assisted in complex endodontic and surgical procedures in a high-volume academic environment
• Captured diagnostic imaging including CBCT, ensuring quality and accuracy
• Maintained strict sterilization and infection control protocols
• Supported clinical workflow efficiency and patient coordination

Dental Assistant (Expanded Clinical & Operational Support) - Ann Arbor Smiles - Ann Arbor, MI

(2018-10 - 2023-10)

• Provided chairside support across general, surgical, and endodontic procedures
• Developed SOPs and clinical workflows to improve efficiency and consistency
• Trained and onboarded new team members, including those without prior experience
• Managed digital workflows including CEREC, impressions, and 3D printing
• Supported front office operations including scheduling and patient coordination
• Maintained compliance with infection control and safety standards

Case Management Intern - Jewish Family Services - Ann Arbor, MI

(2017-12 - 2018-09)

• Supported case management services including housing, employment, and documentation for refugee clients
• Coordinated with government agencies to complete applications and ensure compliance
• Assisted with program development and community resource coordination

Master's Degree - Cybersecurity - Eastern Michigan University

Bachelor's Degree - Social Work - Eastern Michigan University