La-Shawn Smith
Passenger Service Agent
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About
To obtain a position where my experiences, acquired skills, and qualifications can be utilized to the full advantage.
Experience
Passenger Service Agent - Envoy Air
(2023-01)
My role is to board, deplane passengers, allow as to follow all company policies and procedures in my role as a gate agent.
Flight Attendant - Spirit Airlines
(2023-09 - 2026-05)
My role as a flight attendant was to provide safety, teamwork, and excellent customer service to all our guests on each and every one of our flights.
Assistant General Manager - HMSHOST
(2016-10 - 2022-11)
My role as a manager was to obtain and fulfill the needs of the business. This includes but not limited to: create schedules for all employees, place orders, stock, and to ensure everything and everyone was in compliance with the requirements of the company. This also includes creating an environment that allows all associates to provide above and beyond excellent customer service.
Crew Member - HMSHOST
(2015-08 - 2016-10)
- Provides excellent customer service by taking and delivering orders, as well as opening and closing multiple stores.
CNA - Casa Mora Rehabilitation and Extended Care
(2012-07 - 2013-07)
- Provide total care to residents by assisting with personal care and daily living needs.
Education
Associate of Arts - Criminal Justice - Keiser University (2013-08 - 2015-09)