Leah Mathieu

PMP-certified Project Manager with an active Secret security clearance and CompTIA Security+ certification, bringing 12 years of experience leading IT and network projects and operations across telecommunications, military, and public-safety environments. Manages the full project lifecycle, including scope, schedule, resources, risk, and closeout, while coordinating cross-functional teams, leadership, vendors, and contractors. Brings hands-on experience in administration and records management, emergency response (including frontline COVID-19 response), and security and compliance, with a proven ability to keep complex operations organized, documented, and on schedule under pressure.

Yeoman (YN) - U.S. NAVY RESERVE

(2021-06)

• Manage official correspondence, personnel records, and administrative reports for an 85-member unit in accordance with Navy regulations and records-management requirements.
• Prepare, review, and route 100+ reports annually, along with correspondence and directives, for command leadership, ensuring accuracy, proper format, and timely delivery.
• Process personnel actions and administrative requests, serving as a point of contact for sailors and leadership on administrative matters.
• Maintain trackers and documentation to monitor deadlines, action items, and administrative requirements, keeping leadership informed of status and open issues.
• Safeguard sensitive and personal information in accordance with security and privacy requirements while holding an active Secret clearance.
• Identify opportunities to streamline administrative workflows and improve records accuracy and efficiency.

Correction Officer - NEW YORK CITY DEPARTMENT OF CORRECTION - New York, NY

(2016-12 - 2026-05)

• Enforced physical security, access control, and safety protocols within one of the nation's largest municipal correctional systems.
• Coordinated vendor and contractor services, scheduling, and material deliveries across multiple departments, verifying access, documentation, and compliance requirements.
• Conducted facility inspections and risk assessments, documenting findings to support compliance and regulatory requirements.
• Maintained incident records, compliance documentation, and tracking systems in accordance with organizational and regulatory standards.
• Supported emergency and incident response and participated in emergency drills, applying established procedures under pressure to protect personnel and maintain readiness.
• Served on the frontline COVID-19 pandemic response, implementing health and safety protocols and adapting daily operations to maintain continuity of services.
• Served as liaison among staff, contractors, vendors, and leadership to communicate updates, resolve issues, and improve operational efficiency.

Project Coordinator, Eric M. Taylor Center (Special Assignment) - NEW YORK CITY DEPARTMENT OF CORRECTION - New York, NY

(2018-04 - 2018-11)

• Coordinated project schedules, milestones, deliverables, and action items to keep facility initiatives on schedule.
• Maintained project plans, status reports, meeting minutes, and compliance records for accurate tracking and reporting.
• Gathered requirements with cross-functional teams, leadership, and contractors, managing priorities and project dependencies.
• Monitored risks, issues, and deadlines, escalating concerns and supporting mitigation, change management, and project closeout.

Project Manager - VERIZON COMMUNICATIONS - Livingston, NJ

(2014 - 2016)

• Managed multiple concurrent IT and network projects through the full lifecycle, from initiation and planning through execution and closeout, keeping scope, schedule, and deliverables aligned with business objectives.
• Developed and maintained project plans, schedules, milestones, dependencies, and action-item trackers to monitor progress and keep projects on track.
• Partnered with cross-functional teams, leadership, and subject matter experts (SMEs) to gather requirements, set priorities, and coordinate execution.
• Managed scope, resources, risks, and issues, implementing mitigation strategies to minimize delays and protect project performance.
• Produced status reports, executive updates, dashboards, and KPIs that communicated project health, milestones, and risks to stakeholders.
• Coordinated change management, resource planning, testing, implementation, and deployment of IT and network solutions, ensuring smooth transition into business operations.

Bachelor of Science in Nursing (BSN) - Western Governors University (In Progress)

Associate of Arts - Criminal Justice - Kingsborough Community College