M. Valentine

Highly ambitious and results-driven sales professional with 15 years of progressive experience in retail sales, customer engagement, and business development, including 3 years specializing in premium cigar sales. Proven ability to drive sales, cultivate strong relationships with clients and partners, and exceed sales targets. Eager to leverage comprehensive product knowledge, strategic sales planning, and a proactive approach to sales into a challenging Territory Sales Manager role.

Cigar Sales Associate at Outlaw Cigar Company Inc. (2022-08 – Present)

• Merchandised and organized shelving space and planned standalone displays layouts.
• Oversaw the store's social media, including promoting events, new products, and highlighting stocked brands, leading to increased engagement.
• Used product knowledge to suggest items matching client needs, enhancing sales.
• Utilized Toast for POS and tracking inventory and sales trends.

Kitchen Cabinet Specialist at Lowe's Home Improvement (2021-05 – 2022-08)

• Utilized Salesforce to track leads, appointments, and sales goals.
• Used product and catalog knowledge to make recommendations and negotiate the cost of completed projects.
• Provided outstanding service to new and long-standing customers, developing solutions to concerns to ensure client retention.

Kitchen and Bath Designer at IKEA (2015-03 – 2021-05)

• Led training and development for new sales associates, enhancing product knowledge and sales techniques across the team, which contributed to improved team sales performance.
• Utilized Salesforce to track leads, appointments, and sales goals.
• Devised strategies to increase customer interest and usage of Taskrabbit services by 20%.
• Liaised with customers, management, and sales team to understand needs and recommend appropriate solutions.

High School Diploma From Grandview Sr. High School